Gregory's Moving and Delivery
Moving and storage service in Little Rock, Arkansas
Google rating
4.9
Ratings counted
237
Are 1 or 2 star
2.1%Around typical
The rating breakdown
5 of the 237 ratings in Google’s published star breakdown for Gregory's Moving and Delivery are one or two star.
Against other listings in Little Rock
About the same as the middle of the 19 listings in Little Rock we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 230 | 97.0% | |
| 4 star | 2 | 0.8% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.8% | |
| 1 star | 3 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Gregory's Moving and Delivery at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Gregory's Moving and Delivery, counted by matching the words they used.
- Damage to belongings2 · 50%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Gregory's Moving and Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Followed one of their trucks for 10 miles down i30 westbound with the back door open and stuff falling out that almost damaged my vehicle and possibly damaged other vehicles behind me. Got next to them and honked to let them know and they didn’t seem to care. Two people in the truck, neither of which showed any type of concern. Find another company to trust with your valuables, these guys obviously can’t be counted on
Steve, I am sorry to hear about your bad experience. I would like more detail about the location or truck information so I can speak with the individual driver. Could you call us at [phone removed] or email us directly at [email removed]? Thanks, Matt
Gregory Agrieard ruined my furniture and never took responsibility for it and refused to pay me for the for the damages. NEVER EVER USE THIS MAN FOR ANYTHING as he will lie about what he does. You should never hire him. He is a shameful liar and will never take responsibility for ruining your property.
Hello, this is a different company than the person your reviewing. I am not sure where the confusion is. Please remove the review as we did not provide this service to you.
The guys were dropping items and not being careful. They stacked heavy items on small fragile items. Will not use them again.
Dawn, l appreciate your feedback. I remember completing this job for you over two months ago. Everything was moved and unloaded for you with no damages reported. I'm sorry you're unhappy with your move that we believed went smooth and without any issue.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous115 · 52%
- Worked hard and fast79 · 36%
- Turned up when they said28 · 13%
- Careful with belongings25 · 11%
- Kept in touch5 · 2%
- Price matched the quote1 · <1%
Counted across the 221 four and five star reviews we have read for Gregory's Moving and Delivery. A review can mention more than one thing.
In their own words
I highly recommend Gregory Moving. They were very responsive to my initial request to move my mother from NE Arkansas to NW Arkansas to an Assisted Living. Matt Gregory was flexible and very patient with my many date changes. He offered a fair price and didn’t waiver from the price quoted. His movers were prompt for the pick up, careful with the loading and set up and did an outstanding job.
I recently hired Gregory’s Moving for a multi-stop move, and I couldn't be more impressed with the entire experience. From the initial consultation to the final delivery, everything went smoothly. The team was professional, punctual, and efficient, making a potentially stressful day so much easier. The movers handled my belongings with great care and attention, ensuring everything arrived at each location in perfect condition. They were also friendly and approachable, answering any questions I had along the way.
I recently hired Gregory's Moving for my furniture delivery and I couldn't be more impressed with their service! From start to finish, the experience was outstanding. The team was punctual, professional, and incredibly efficient. They treated all of my belongings with care, ensuring everything was transported safely without any damage. The movers were friendly and went above and beyond to make sure everything was placed exactly where I wanted it.
Gregory's Moving was highly recommend by a friend and they were not wrong! We moved locally in Little Rock. The three guys that were sent worked so hard, were so nice to us, and took great care with our items and to get things the way we wanted. We had an antique piano that wouldn't fit through the front door due to a stair rail in the way. The way they stopped and considered possible solutions and brought the piano around the house and through the back door showed professionalism and respect for us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff32
- furniture moving11
- friendly movers5
- trash removal4
- friendly crew3
- safe moving2
- quick setup2
- short notice availability2
- bed frame assembly2
- gentlemanly staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- angi.comreviews
- mapquest.comdirectory
- yelp.comreviews