Groovin Movin
Moving and storage service at 3101 NE 138th Ave in Vancouver, Washington
Google rating
4.6
Ratings counted
192
Are 1 or 2 star
9.4%Above typical
Google carries another listing under this name in Vancouver. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
18 of the 192 ratings in Google’s published star breakdown for Groovin Movin are one or two star.
Against other listings in Vancouver
5.0 percentage points higher than the middle of the 16 listings in Vancouver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 168 | 87.5% | |
| 4 star | 4 | 2.1% | |
| 3 star | 2 | 1.0% | |
| 2 star | 3 | 1.6% | |
| 1 star | 15 | 7.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Groovin Movin at 9.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Groovin Movin, counted by matching the words they used.
- Crew conduct3 · 30%
- Damage to belongings2 · 20%
Counted across the 10 one and two star reviews we have read for Groovin Movin. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Since the review they have gotten back to me and have been dedicated to making improvements which I appreciate. Extremely disappointing service, especially after so many other good reviews. We had several issues that management doesn't seem to care about making right: windows left open overnight in the rain, incomplete packing, and incorrectly reassemble furniture. Some of the movers were nice, but others were sloppy and unprofessional.
This was the worst move I've ever had. Ridiculous. They broke my shelf, took way too long, sent the wrong number of guys and they blamed my apartment size for their inability to finish the move when my boyfriend and I ended up helping them to try to get it done. We asked them to get furniture only and they couldn't accomplish that in 3 hours.
Thank you for the privilege of serving you .
I unfortunately did not have a great experience with my move with this company. I’m a single person that moved to a studio apartment with a bed, couch, coffee table, entertainment stand/tv with a couple other small furniture items. I asked if taking apart my bed and assembling it would be okay and their boss said yes. My two movers get here and they seem confused that they had to take a part the bed frame. Was using an Alan wrench then asked if I had a drill. That took them a long time.
Nick, I’m very sorry your move took so long and that your entertainment stand was damaged — this is not the experience we aim to provide. Thank you for sharing the details and for accepting the $200 adjustment; we understand that was not sufficient given the damage and time involved.
The word I'd use is too casual, This guy (Andre the owner) showed up in flip flops to help unload the Uhaul (big red flag), he was alone at first because his helper was late so he started by taking the lightest things up he could until help got there. We were running a bit behind and he was cool about the delay, but he only had one other person with him and made the other guy do most of the work while he mostly took small loads.
I'm very sorry your experience fell far short of our standards and that you encountered unprofessional behavior, inadequate staffing, and that you and your boyfriend ended up doing much of the work.
Tried to get a quote via google inquiry on 9/25 for an apartment move around 10/25, 20 miles travel intra-city. Got a response 2 weeks later with just the word “sorry” and no additional detail. Reach out in person or by phone, web communication is poor. Edited to add a photo of the inquiry that has gotten me called a lazy Karen by the business; I believe this business services only moves within the neighborhood of Hazel Dell North or <20 miles as this inquiry to move from Hazel Dell to Orchards was considered out…
At least you got a response you don’t need to be bitter and go on here and complain about . At least you got am apology . Next time do t be lazy and call if you’re not happy how fast you’re getting a response via google messages . I am … More
The staff is friendly, but their disorganization, lack of knowledge, and the driver’s challenge with directions made this an extremely stressful move for both my husband and me. Unless they become organized, I do not recommend this company …
Sorry your had to share our struggle as a small unorganized company . Thanks to COVID we are short of good help
Well my things got moved but they were slow and very careless. It took a second day and truck to finish. They were not communicative and at times actually rude to me. I DO NOT recommend them. The one star is because my stuff did get moved.
Thank you for the privilege of serving you .
Tried calling to set up an appointment. A person answered and said, "Hey, try calling back from an unlocked number" then hung up on me. Happy to hire somebody else!
Unblock your number . We don’t take unsolicited calls . Company policy to not take blocked calls
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 38%
- Professional and courteous6 · 38%
- Kept in touch2 · 13%
- Turned up when they said1 · 6%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Groovin Movin. A review can mention more than one thing.
In their own words
Exceptional service. I had to move last minute for work and was very overwhelmed so I picked the first moving company that popped up on google and I’m so glad I did. They were very accommodating and clear with communication, fair pricing, and the movers that helped me, Dominic and Jessie, were so kind and professional. They took care of my stuff as if it were their own and made my move in process smooth and painless.
Thank you, Jalen, for the wonderful review. We’re thrilled Dominic and Jessie made your last-minute move smooth and stress-free. It means a lot that our communication, pricing, and care for your belongings made a difference during a stressful time.
A huge thank you to the Groovin Movin team for an outstanding job! These guys are true professionals—they arrived right on time and worked incredibly fast and efficiently. The whole process was stress-free, and all my belongings arrived …
I called Andrey for a last minute move day of simply because my husband and I were so worn out of moving ourselves. He was great to work with, very efficient and friendly! His team was friendly and hard working as well! Very thankful for him being so flexible willing to help us out on such short notice!!
Andrey and his team went the extra mile in helping us move production gear from our warehouse to the park. Besides transporting the gear to the event location they even helped us set up the stage. Appreciate the efficient and hard working crew!!!
Thank you, Vitaliy. We're glad Andrey and the crew could go the extra mile moving and setting up your production gear at the park. We appreciate you recognizing the team's hard work and efficiency. We look forward to supporting your future events.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hard working crew13
- last minute moving13
- efficient movers7
- professional movers7
- polite movers4
- scheduling flexibility3
- safe moving3
- furniture moving3
- moving fragile items2
- no upselling2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- birdeye.comreviews
- chamberofcommerce.comdirectory
- facebook.comsocial