Handy Guys Moving
Google rating
4.3
Ratings counted
148
Are 1 or 2 star
16.2%Well above typical
The rating breakdown
24 of the 148 ratings in Google’s published star breakdown for Handy Guys Moving are one or two star.
Against other listings in Mobile
13.4 percentage points higher than the middle of the 15 listings in Mobile we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 120 | 81.1% | |
| 4 star | 2 | 1.4% | |
| 3 star | 2 | 1.4% | |
| 2 star | 0 | 0% | |
| 1 star | 24 | 16.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Handy Guys Moving at 16.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Handy Guys Moving, counted by matching the words they used.
- Damage to belongings4 · 33%
- Stopped responding3 · 25%
- Items missing or never delivered2 · 17%
- Crew conduct2 · 17%
- Late, delayed or a no-show1 · 8%
Counted across the 12 one and two star reviews we have read for Handy Guys Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I highly do not recommend this moving company. I paid a deposit as instructed to reserve my spot, but on moving day they called to delay my move. Shortly after, they called again to cancel the move altogether. I spoke with the owner, Mason, and we rescheduled for the following day, although the experience had already left me with little confidence. Because I have a demanding work schedule, I sent three text messages and called twice throughout the day to confirm in writing. I never received a response.
Handy Guys, recently moved my items on 4/26/26 From Mobile to Houston, they tore holes all in my brand new furniture, took all of my furniture apart, and didn’t leave the hardware behind. Took my brand new bike apart and didn’t leave the hardware for that scratched up my brand, new bike and my husband‘s bike left items behind and said they would pick them up the next day and ship them to me in a couple weeks.
⚠️ SCAM ALERT ⚠️ Handy Guys Moving/Mason McEvoy -Do NOT Use This Business I hired Handy Guys Moving / Mason McEvoy for a July 10th move and paid $900 upfront via Apple Pay. They confirmed the booking, but then cancelled at the last minute claiming they couldn’t get rental equipment. The promised full refund is still “processing” with no timeline whatsoever. It’s been a week and they have completely ghosted me refusing to return any texts or calls despite multiple attempts. This is textbook scammer behavior.
***BEWARE***Not insured **BEWARE***make sure they are insured and you have that information. Call to verify. Check DOT. Had to go through my bank to get a refund from Mason. Did some digging and found out Mason lied. He does not have insurance to cover damaged property/items caused during the move. ***EDIT: The response from the owner is a lie. I even requested an update week after week with no response. We have spoken via text messages numerous times.
Hi Gina, we need to clarify the facts for anyone reading. Handy Guys Moving is fully licensed and insured, and we provided our insurance documentation before your move. After you reported the damage, we began the standard claims process and … More
I would not recommend these guys. I had reservations based off of a prior move using this company and with these guys wasting time. Considering you are paying $180 an hour, wasting time is a big deal. Mason, the current owner, told me he was aware of prior experiences before he took over and assured me I would not have any issues. The short of it is, they took longer than any other mover I have used in the past and they damaged a piece of furniture.
It was terrible they were the slowest 2 men ever they left the beds so messed up put one bolt in stripped it and the other bolt backwards they left the bed slats at the old house I had to get them in my car they left all there trash everywhere in both houses very disappointed would never recommend it was Mason and his brother my mom's bed collapsed like they bent stuff up I literally told them to get the heavy stuff and then if there was room we might put a few boxes in they grabbed all the boxes and left some big…
I did not want to leave a bad review and tried to resolve the issue with the company directly but no one cared to even respond to my concerns. My items were placed in the storage without any care. All of my totes of clothes were placed to the back of the storage and furniture towards the front. When I opened my storage the mattress literally knocked me down. I had to pay someone else to come and rearrange my storage about paying 860 for the movers.
It's hard to think of a worse experience. My move scheduled for Monday morning was cancelled on the prior Friday afternoon and only after I called to confirm, no proactive contact from Handy Guys. Rescheduled the move for Tuesday and the mover completed only half the move, dropped off the truck at the office and walked out. The company had no other options to complete the move. I had to scramble after noon to find another mover to finish the job on the very last day of the month as leases expired.
We are very sorry that you had this poor experience with us today. Unfortunately, the actions of our driver were not only against our policy, but our values as well. The driver that met with you today is no longer in our employ. We tried … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 45%
- Turned up when they said4 · 36%
- Professional and courteous4 · 36%
- Kept in touch2 · 18%
Counted across the 11 four and five star reviews we have read for Handy Guys Moving. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ I had an excellent experience with this moving company from start to finish. The crew arrived on time, handled all of my belongings with great care, and worked efficiently the entire day. They were professional, friendly, and made what could have been a stressful move feel easy and organized. Everything arrived safely without any damage, and they went above and beyond to make sure I was satisfied. I highly recommend them to anyone looking for reliable, hardworking movers.
So, earlier I gave a one star. I did like there service and I do and would recommend them. There was a communication disconnect. Mason was great to work with and if I need this type of service again, I would rely on them. Thank you and sorry for the hasty 1 star review.
Ron & Kevin were fast, efficient and took care of everything they moved. Professional through and through! Even packed the storage unit like pros! This will be the only moving company I ever use! My last experience local movers was not good from start to finish. Nothing wrong with hiring young kids but they should be taught how to do the job properly.
Thank you for the great feedback! We thank you for your support and we look forward to helping you move in the future. Thanks again!
Called Mason today around 3pm and by 6:30pm the job was done and cleaned up and we were moved in. They did a terrific job and on time and fast. I highly recommend them if you are in need of moving , packing or unpacking. Thanks Guys and Mason. Mark G
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers10
- pleasant staff9
- furniture moving5
- deposit4
- quick move3
- furniture reassembly3
- furniture placement3
- flexible scheduling2
- careful with walls2
- long distance move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews
- superpages.comdirectory