Harrisonburg Storage
Self-storage facility in Harrisonburg, Virginia
Google rating
4.9
Ratings counted
55
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
1 of the 55 ratings in Google’s published star breakdown for Harrisonburg Storage are one or two star.
Against other listings in Harrisonburg
About the same as the middle of the 14 listings in Harrisonburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 94.5% | |
| 4 star | 2 | 3.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Harrisonburg Storage at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 20%
Counted across the 5 four and five star reviews we have read for Harrisonburg Storage. A review can mention more than one thing.
In their own words
Rose was great to work with in renting a unit. Knowledgeable, pleasant and helpful. We haven't started our lease yet but got a very fair rate and Rose was great.
We appreciate you, Doug! Thank you so much for taking the time to share your positive self storage experience with us. Providing excellent customer service and maintaining clean storage units are top priorities and we try to do our best. Please don't hesitate to reach out if you need anything else!
Linda was great assisting me on getting a storage unit there. It is a new facility and prices are great!. Facility is clean. Hopefully they upgrade roadway as it is gravel now and has some washed out areas due to rain. Otherwise great experience!, would recommend.
Thank you so much for the thoughtful review, John! We're so glad Linda was able to assist you and that you had a great experience getting set up with your self-storage unit. We really appreciate your feedback about the roadway—it's something we're keeping an eye on, especially after heavy rain.
A bit pricey but aren't they all. Support is not local, so you have to call in to meet someone there. I had the unit for about 18 months and they raised the price once. They worked with me when there was a problem on who was responsible …
Thank you for your feedback! We appreciate you sharing your experience and are glad we could work things out smoothly during your time with us. We strive to stay competitive with pricing while maintaining a secure and well-kept facility.
Being the first time I rented a storage unit, it was a blessing to be served by Linda in customer service, since she explained to me in detail what was best for me according to what I needed with great kindness and courtesy.
Thank you for your kind words, Makey! We're so happy to hear your first time renting a self storage unit was a smooth and positive experience. Linda truly cares about helping people, and it means a lot to know she guided you with such kindness and attention. We're always here if you need anything!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff12
- easy process4
- ease of use3
- clean units3
- prompt communication2
- reservations2
- ease of renting2
- safe storage2
- patient staff2
- rental experience2
What the company says about itself
Taken from Harrisonburg Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“💻 Reserve and manage your unit online 24/7 Call Us Now Call Us Directly or Fill th”Raw text captured from the page, including any surrounding navigation.