Premier Moving
Mover in Harrisonburg, Virginia
Its address is in Mt Sidney, Virginia. It appears here because Google returns it for Harrisonburg.
Google rating
4.8
Ratings counted
113
Are 1 or 2 star
3.5%Around typical
The rating breakdown
4 of the 113 ratings in Google’s published star breakdown for Premier Moving are one or two star.
Against other listings in Harrisonburg
1.3 percentage points higher than the middle of the 14 listings in Harrisonburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 106 | 93.8% | |
| 4 star | 1 | 0.9% | |
| 3 star | 2 | 1.8% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 3.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Premier Moving at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premier Moving, counted by matching the words they used.
- Damage to belongings1 · 25%
Counted across the 4 one and two star reviews we have read for Premier Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Pros: The company did box and move my things into my storage unit. They also put a plastic liner underneath my mattress and box springs. Cons: Did not organize boxes and furniture in storage unit as requested. It's basically hodpodged in there. They did leave an open spot to get to the mattress. But the frame is hidden somewhere not near it, and we requested that it would be easy to take out those main items. They stacked 30~50lb boxes on top of the box frame way out of reach.
Kate can you give me a call at [phone removed]
My husband and I used this place to move into our new apartment. It was probably the worst experience we've ever had. The lady told us it was $375 at the end for a three hour minimum even though she told us a day prior that it was $125 an …
Breanna, I'm sorry there was miscommunication about the way the pricing worked. We work hard to make sure our customers are satisfied and I'm sorry that you didn't have a good experience.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 67%
- Worked hard and fast11 · 61%
- Careful with belongings2 · 11%
- Turned up when they said1 · 6%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Premier Moving. A review can mention more than one thing.
In their own words
We used Premiere Moving to haul items out of several properties, taking some to storage and some to dump/donate. Kim handled the arrangements and accommodated our quick turn around. The two gentlemen that arrived with the truck were great--careful, efficient, friendly, and kind. Would 100% recommend this company.
Hi Kirsten, Thank you so much for taking the time to share your experience with Premier Moving! We're thrilled to hear that our team was able to accommodate your quick turnaround and that the gentlemen who assisted you were careful, efficient, friendly, and kind.
We have used Premier twice for interstate moves and they arranged for transport for our vehicles twice as well. I cannot give them enough stars. They are very careful and efficient and when they commit to a moving date then they are there right on time.
Hello Louis, Thank you so much for taking the time to share your experience with Premier Moving! We're thrilled to hear that you've chosen us not once, but twice for your interstate moves and vehicle transport.
Thanks to Premier for the help and services this week. And for coming in considerably under the quote! Your team was professional and friendly and that’s just what I needed this week, dealing with the loss of a loved one. Highly recommend!
Dear Riley, Thank you so much for taking the time to share your experience with Premier … More
Premier Moving was awesome! They were very responsive and helped me when i needed them to quickly take care of things. The crew they sent out were so quick and efficient. Will not use anyone else in the future. Highly recommend them
Hi Sandra, Thank you so much for your wonderful review! We're thrilled to hear that our … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff16
- professional movers7
- efficient movers6
- careful movers4
- out of state move3
- moving process3
- short notice availability3
- friendly workers2
- local move2
- heavy furniture handling2
What the company says about itself
Taken from Premier Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…offers a wide range of services from: Over 23 years of experience 24-hour moving assistance”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…and white glove moves. Our business is licensed and insured, and we're more than happy”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…moves. Our business is licensed and insured, and we're more than happy to give you”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- mapquest.comdirectory
- yelp.comreviews
- facebook.comsocial