Lawrence Moving
Mover in Harrisonburg, Virginia
Its address is in Waynesboro, Virginia. It appears here because Google returns it for Harrisonburg.
Google rating
4.8
Ratings counted
158
Are 1 or 2 star
3.2%Around typical
The rating breakdown
5 of the 158 ratings in Google’s published star breakdown for Lawrence Moving are one or two star.
Against other listings in Harrisonburg
0.9 percentage points higher than the middle of the 14 listings in Harrisonburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 144 | 91.1% | |
| 4 star | 8 | 5.1% | |
| 3 star | 1 | 0.6% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lawrence Moving at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lawrence Moving, counted by matching the words they used.
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Lawrence Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had such high hopes for them, but I would not recommend this company. The moving crew arrived with a truck that was already partially filled, leaving them without enough space for all of our belongings. Because of this planning failure, a significant portion of our household had to be left behind for another crew to pick up several days later. That single mistake created a domino effect that impacted nearly every aspect of our move. My husband has to take additional time off work, costing us time and money.
Thank you for sharing your experience. We sincerely apologize for the challenges you faced during your move and understand the significant impact it had on your family. Your feedback is crucial, and we are committed to addressing these issues to improve our planning and logistics.
$2500-$3000 for a bed, couch, recliner and table for 39 miles!?!? Y’all are CRAZY lol!! Was it because I told you my father had passed and it was his belongings?? Did you see an opportunity to take advantage of my desperation?? Literally LOL
We appreciate your feedback, Ivy. We want everyone to have a positive experience and please know that we take your concerns seriously.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 53%
- Turned up when they said3 · 20%
- Worked hard and fast2 · 13%
- Kept in touch2 · 13%
- Careful with belongings1 · 7%
Counted across the 15 four and five star reviews we have read for Lawrence Moving. A review can mention more than one thing.
In their own words
We have used many moving companies and have never had such an amazing experience. Every step in the process was professional and efficient. Our belongings were in storage for four months with no damage. The movers took their time.e and made sure everything was set correctly. Thanks for your commitment
Thank you for sharing your wonderful experience! We're pleased to hear that our professional and efficient service made your move seamless. It's great to know your belongings were well cared for during storage. We’re proud to be your moving partner and appreciate your trust in us.
My family was beyond pleased w Lawrence moving for our mom’s move from Staunton to Herndon. Great, consistent communication from start to finish. Movers actually arrived early on both days and everything went smoothly, easily and nothing was broken/lost. Marlin, our driver and main mover was the best!
Thank you for sharing your wonderful experience with us! We're glad to hear that Lawrence and the team provided excellent communication and a smooth move for your mom. We'll be sure to share your kind words with Marlin and the crew. As America’s #1 Mover®, we're proud to be your moving partner.
Lawrence Moving company went above and beyond the call of duty for our move, yet again!!. Grant, Travis, Levi and Derrick turned what could have been a stressful event into a smooth happy process. Their strength of spirit and body carried all of our belongings to our new home safely. Their positive outlook was contagious and helped us to feel a joyous transition into our home. We definitely have been recommending this company to our friends and family.
We're delighted you had a great move experience. Thank you for sharing! It's always our goal to provide exceptional service, and your kind words of appreciation will be shared with the team. Best wishes for a smooth and happy transition as you settle into your new home.
Lawrence Moving was the company of choice when we were moved several times corporately in my work career. This is the second time, and hopefully last, that we have used them to move us since retirement. Each time they have been professional and handled our possessions well. I highly recommend them to anyone looking for a trustworthy moving company.
Thanks so much, Linda, for choosing us again! Repeat customers are especially valued and we're so glad we were able to help you again with your latest move. Thank you for sharing the news about your positive experience and we hope you're enjoying retirement!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful movers12
- moving crew5
- quick responses4
- no damaged items3
- fast movers3
- cross country move3
- loading team2
- accurate quote2
- no lost items2
- easy movers2
What the company says about itself
Taken from Lawrence Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…services to the Roanoke, VA area for more than 85 years. Through our dedication and hard work,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial