Headband Movers
Its address is in Denver, Colorado. It appears here because Google returns it for Lakewood.
Google rating
5.0
Ratings counted
517
Are 1 or 2 star
0.8%Unusually few
The rating breakdown
4 of the 517 ratings in Google’s published star breakdown for Headband Movers are one or two star.
Against other movers in Lakewood
1.6 percentage points lower than the middle of the 9 movers in Lakewood we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 510 | 98.6% | |
| 4 star | 3 | 0.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Headband Movers at 0.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Headband Movers, counted by matching the words they used.
- Price rose after the quote1 · 25%
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for Headband Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I’ve moved 5 times in 6 years and this was hands down the WORST moving experience I have ever had. Movers worked extremely slowly with zero urgency. They would be gone for 20 minutes at a time doing nothing in their truck in the middle of the move. I even jumped in to help move items closer to the door when they weren’t in the apartment because it was taking far too long. Once it was time to drive 5 minutes to our new place, it somehow took them 30 minutes.
It looks like this move was completed for Jessica Trevasin in January of this year. Thank you for the clarification and thank you for your feedback, Will. … More
Got paid a bunk check for 328.00 was unable to cash it, barely got there to receive it at there last minute because it was inconvenient for them. Then was told I had to bring the check back myself to review a cash app payment. Keep in mind I am on public transportation. The head hanchos were very full of themselves and couldn't wait to tell me he was the best mover I'm Colorado personally. NEVER GOT THIS SITUATION RESOLVED EVER. PEACE ✌️
Hi Nick, We’re sorry to hear you feel this way, and we want to clarify what actually happened so the situation is accurately represented. You were given your paycheck on … More
I have tried reaching out to the company on multiple occasions and I have never gotten a response back or even a text. Poor customer service
Hey Austin, our phone is always on and we do respond to all of our messages. We’re sorry to hear someone hasn’t followed-up with you, but we haven't received any of your messages. I checked our system and I don’t see any requests with your … More
Did not take care of my belongings, movers were told to hurry up because they had another move to handle like i didnt matter
Hello, After thoroughly reviewing our records, we were unable to locate any information … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast14 · 64%
- Professional and courteous8 · 36%
- Careful with belongings6 · 27%
- Kept in touch3 · 14%
- Turned up when they said2 · 9%
Counted across the 22 four and five star reviews we have read for Headband Movers. A review can mention more than one thing.
In their own words
These guys were awesome! They moved all the furniture in my 4-bedroom house. Raul, Jeff and Joseph were professional, quick and awesome. Not a single thing got damaged, and they had amazing communication throughout the entire process! 10/10!
Raul, Jeff, and Joseph moving a four-bedroom without a scratch and keeping you in the loop the whole time — that's exactly how it should go. 10/10 means a lot. Thanks for the kind words and we'll be here when you need us again.
Raul, Mark, and Joseph were awesome, on time, professional, quick, and all of my things were handled with care. I hired them for one move then things went wrong and hired them again to move me a second time and would hire them again in the future!
I hired Headband Movers for a small (2 Bedroom) move from LoHi to the Ballpark area. Juan, Ivan, and Adam arrived before 8AM to help accommodate my tight elevator schedule at the new place. They were in great spirits and worked efficiently despite the heat and early start to the day. All of my items/furniture made it to their next home in the same condition as they were before the move and we were able to get everything finished up by lunch. I will absolutely try to use Headband again for my next move.
These guys were amazing. Within a day of reaching out, the owner James, came over to provide an estimate. Later that week the crew moved our 3rd bdrm home in about 3.5 hrs. They did an exceptional job! They took a lot of care around tight corners and doors to make sure nothing got damaged or dinged in the process. They even removed their shoes to unload items into one room with carpet. Would definitely use them again and recommend to others. Thank you Mickey, Joseph M. and Jakob. Y'all were awesome!!
James coming out same-day for the estimate and Mickey, Joseph M., and Jakob wrapping up a three-bedroom in 3.5 hours — that's the full Headband experience. Taking shoes off for the carpet is the kind of detail that matters. Thanks for the recommendation and we'll be here when you need us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff54
- efficient movers41
- reasonable pricing25
- fast movers15
- accurate quote10
- local move6
- quote process4
- junk removal4
- short notice availability4
- office move2
What the company says about itself
Taken from Headband Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as veteran ownedsays on their website
Show the text this came from
“Mission. Headband Movers is a trusted, veteran-owned moving company proudly serving Denver a”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“FAQ Blog Referral Program Careers Get free estimate Open Menu Close Menu Services Full Serv”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“✔️ No Hidden Fees ✔️ Licensed and Insured ✔️ No Fuel or Mileage Surcharges ✔️ Ass”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
Show the text this came from
“Terms and Conditions Household Goods License HHG-00619 Headband Movers is licensed & insur”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…in home estimates. ✔️ No Hidden Fees ✔️ Licensed and Insured ✔️ No Fuel or Mileage Surch”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews
- yellowpages.comdirectory
- yelp.comreviews