Heartland Moving & Storage
Google rating
1.3
Ratings counted
6
Are 1 or 2 star
Not enough ratings
We hold limited information on this company. We have read 4 reviews for it, so anything below about what reviewers say rests on very little text. That is missing information rather than a clean record, and it is not a judgement about the business either way.
The rating breakdown
Google shows 6 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 6 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 0 | 0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 33.3% | |
| 1 star | 4 | 66.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Heartland Moving & Storage, counted by matching the words they used.
- Items missing or never delivered1 · 25%
- Late, delayed or a no-show1 · 25%
- Crew conduct1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Heartland Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Also doing business as King's Moving and Storage. We ordered 2 mattresses from JCPenney's online. King's moving and Storage was supposed to deliver them. Twice we were notified 15 minutes before delivery. We both work and could not be home that quickly. After the 2nd time King's said they would bring them the next morning, Friday at 8:30 am.
Our stuff arrived 16 days late! They yelled so much at my SO that she ended up crying. We had to call them multiple times before they would answer our calls. 4 out of 5 times, you will encounter a voicemail. It took them 2 days and 3 attempts to send me an email. They asked me to call the following day and then took the day off. This is objectively the worst business I have dealt with in the last 5 years!
This is a company that I would never recommend to anyone to use for their "moving services". As most folks know that have moved either from state to state or internationally, it can be a very stressful time. Therefore, having a company that provides good customer service, follows up on their potential customer requests and GENUINELY provides their client/potential client with confidence that they care and want your business is extremely important.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- superpages.comdirectory