Help U Move
Mover in Redding, California
Google rating
4.1
Ratings counted
12
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 12 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 9 | 75.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 8.3% | |
| 1 star | 2 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Help U Move, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Help U Move. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
One of the employees parked a big rundown rv painted in Camo right in front of our home at the end of the street where there are several 'No Parking Signs' later an SUV was next to it with this business name and Logo on the door. My husband politely asked him to move it and he yelled he was leaving it for four hours while he went to work. We had already called LE to report it being parked and the Owner/Employee called my husband names including a racial derogatory name. My spouse is African American.
The guys were great movers but Leon quoted me six hours he told me it would take no more than six hours to get moved. So you figure $540 for six hours and then $80 for the truck what should’ve been a total of 640 but it ended up being 704+ I gave them a $40 tip I think I should’ve been charged my quoted price Poor pricing quote
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 50%
- Worked hard and fast3 · 38%
- Turned up when they said2 · 25%
Counted across the 8 four and five star reviews we have read for Help U Move. A review can mention more than one thing.
In their own words
Showed up early! Worked quickly! Very polite! A great deal! Would hire again. * update- hired two more times since and consistent great service!!
Leon was fantastic to communicate with, the guys showed up right on time and were friendly and professional. Pricing was great! I spent that much money moving myself and was exhausted and stressed. Hiring them was the best decision I've ever made, would absolutely recommend!
The guys where early, very respectful and moved our stuff with care. I was really impressed, I don’t plan on moving again, that made the hassle of moving stress free for me. I m will be recommending your company to anyone that needs a hand moving. Thank You
The movers were so kind and SO fast. They were very professional. They even took the time to measure and center things for me. My real estate agent and Uhaul referred them to me. They were so affordable compared with other moving companies in the area.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing2
- punctuality2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory
- superpages.comdirectory
- yellowpages.comdirectory