Henlee Moving Company
Moving and storage service in Tyler, Texas
Google rating
4.2
Ratings counted
5
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 5 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 4 | 80.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 20.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Henlee Moving Company, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Henlee Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT HIRE. DO NOT HIRE. DO NOT HIRE. Made the mistake of trying to give these men my business. I had a move scheduled with them on 8/23. Had it confirmed with the owner, Lee, who said it wasn't a problem to do a Sunday job, and I happily agreed to the Sunday service charge, since I didn't want to move a washer/dryer, couch, bed, safe, etc, from a second story condo down a flight of spiral stairs. In the email I received, I was told I would be notified a day in advance to confirm my move.
I apologize we were not able to move you on your desired date, however as you stated in your comment the move was never confirmed with HENLEE moving company, jobs we're currently booked for that day and as I explained to you if one of my crews finished with their currently scheduled job in time we…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 50%
- Professional and courteous2 · 50%
- Careful with belongings1 · 25%
- Worked hard and fast1 · 25%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for Henlee Moving Company. A review can mention more than one thing.
In their own words
Henlee moving company provided excellent service. Their rates are very competitive and they were responsive to all my requests. When I realized I would need to employ a moving company to help me, searched the internet and came across Henlee moving company they were super professional, efficient, friendly, accommodating, and all around nice people.
Top Shelf Moving Company!! Hands down the best. I called several movers I had a three Bd room with garage and needed to move from Tyler to Paragould, AR and most were way beyond my price point. The gentlemen at Henlee Gave me a no haggle price that was fair and affordable. not only are they priced right my belongings were handled with extreme care they showed up on time and took great care in using blankets to cover each piece of furniture and really impressed me with the skill in which they packed the truck.
Very professional. Everything was packed safely and organized in a thoughtful manner. I could tell that all my belongings were handled with care, and everything was delivered right on time!
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- alignable.comdirectory