Hilltop Moving & Estate Liquidation
Mover in New Haven, Connecticut
Its address is in Branford, Connecticut. It appears here because Google returns it for New Haven.
Google rating
4.9
Ratings counted
54
Are 1 or 2 star
3.7%Around typical
The rating breakdown
2 of the 54 ratings in Google’s published star breakdown for Hilltop Moving & Estate Liquidation are one or two star.
Against other listings in New Haven
1.8 percentage points lower than the middle of the 14 listings in New Haven we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 96.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hilltop Moving & Estate Liquidation at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hilltop Moving & Estate Liquidation, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Hilltop Moving & Estate Liquidation. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Hilltop ripped us off. They took advantage of my 90 year old father and emptied out his house of furniture, art and trinkets. They told us that items would garner money and so my father let them take it all. Nothing was listed, nothing was itemized, everything was just taken. I have no idea what went where. I have even tried to buy some items back but no luck. After months of waiting for sales, my father contacted Hillside and was given $500.
I’ve tried contacting this place over 5 times through calls and text messages ( as they have an option where they can receive text messages to respond). It’s been 2.5 weeks I haven’t got a response. Is there anyway to get in contact with this company?
Hi Stephanie, I do not see any recent inquiries from a Stephanie, we apologize for any confusion, please contact us at ([phone removed] to reach Hilltop Moving & Estate Liquidation and we’ll get back to you as soon as possible. Thank you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Worked hard and fast5 · 29%
- Kept in touch4 · 24%
- Turned up when they said3 · 18%
- Careful with belongings2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for Hilltop Moving & Estate Liquidation. A review can mention more than one thing.
In their own words
I can’t say enough good things about Russ and his team. They helped me move out a tenant who had been living in the property for over 40 years—a hoarder situation—and it took two full days. Russ was incredibly patient, calm, and professional. He communicated openly, worked seamlessly with the former owner, and made the entire process so much easier. The team was neat, efficient, and just outstanding all around. I highly recommend them for any move-out needs!
Sean and Russell were the best two guys for this job. Sean scheduled me much quicker than I had anticipated which i was super grateful for and were in and out super fast as well! They handled all my furniture carefully and really made getting It out a breeze for me. Would highly recommend to anyone with a job small or large looking for fantastic movers!!!
Hilltop Moving did a wonderful job! Sean came for a walkthrough and took pictures of what needed to be moved where. The day of the move, he and Russell arrived on time and worked in an organized way to get everything done. They were very accommodating and left the house clean and vacuumed. Would definitely recommend their services.
Sean and his team are amazing. We had to pack up a lot of stuff to put into storage in order to stage the house, with the rest of the house getting packed and transported cross country on an uncertain timeline. Everything was packed and moved with care, with fantastic communication and fair price.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- estate liquidation7
- reasonable pricing5
- pleasant staff4
- efficient team4
- scheduling3
- on time3
- smooth move3
- furniture moving2
- seamless job2
- efficient moves2
What the company says about itself
Taken from Hilltop Moving & Estate Liquidation’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…at competitive rates. Our crew is Fully-Insured, polite and punctual. We have the atten”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…sale. No Job is Too Big or Too Small. Free Consultation Our Services Moving Services Local &”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- birdeye.comreviews