Hodges Family Movers
Mover in Sugar Land, Texas
Its address is in Houston, Texas. It appears here because Google returns it for Sugar Land.
Google rating
4.9
Ratings counted
245
Are 1 or 2 star
2.0%Around typical
The rating breakdown
5 of the 245 ratings in Google’s published star breakdown for Hodges Family Movers are one or two star.
Against other listings in Sugar Land
1.0 percentage points lower than the middle of the 16 listings in Sugar Land we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 237 | 96.7% | |
| 4 star | 1 | 0.4% | |
| 3 star | 2 | 0.8% | |
| 2 star | 2 | 0.8% | |
| 1 star | 3 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hodges Family Movers at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hodges Family Movers, counted by matching the words they used.
- Crew conduct2 · 40%
- Price rose after the quote1 · 20%
Counted across the 5 one and two star reviews we have read for Hodges Family Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The owner and two guys helped me move a couple years ago (posting again bc my review got deleted). The good part was they were very efficient and fast. When we got to the destination, the owner asked me to pay the rest of my bill. I explained to him that I paid for the full amount before the move and showed him an email I was quoted by his company as proof.
This is not true. We parted ways with your husband and this is retaliation will make sure this review is removed as well
Before I start talking about the negatives- i will say the owner and his worker were efficient. They helped me move units and moved all my furniture in less than 2hrs. First off I was scheduled for 11:30am they didn’t show up until after 2pm. I understand things happen and some jobs take longer than expected but it was still frustrating. The main reason for my review is when I went to my old unit to grab a few things that were left behind, i noticed my restroom smelt like urine.
Ashley was contacted about getting an earlier position she declined, she clearly didn’t read her contract because it spoke about everything been in the box taped and sealed. We reached out to Miss Ashley. She never responded before she posted this comment.
This company came on a property and wanted to have the doors open. They do not have a key to open the doors. The movers messed up the door twice to keep them open. They left trash in front of the elevator room. Their last move in they did …
Horrible moving experience wouldn’t recommend them to a dog the owners are rude and unprofessional just money hungry ! 0/0 I do not recommend
Ms. Walker we appreciate feedback, however the owners ask several time if you read you contract. She replied no. … More
Our move was almost 1.5 years back. It was very stressfull. Choosed seeing great google reviews. I am not sure why such high reviews. …
We appreciate your review. As stated the day of the move. We pointed out things that wasn’t right. We also compensated you for damage gave you extra time and made sure you were happy before we left. We stand by our brand. H.Hodges
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 58%
- Professional and courteous10 · 53%
- Turned up when they said5 · 26%
- Careful with belongings4 · 21%
- Kept in touch3 · 16%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Hodges Family Movers. A review can mention more than one thing.
In their own words
I had an amazing experience with Hodges Family Movers: Lee, Jonathan, and Horace did an astonishing job from start to finish! The team was professional, punctual, and handled everything with so much care. Moving can be stressful, but they made the entire process feel smooth and effortless. They showed up on time, worked efficiently, and treated my belongings like they were their own—nothing was damaged, and everything arrived exactly how it left.
Our mission is to simply provide a quality moving service with a genuine passion for helping people and understanding different situations.
They were AMAZING! Very professional and kind, got my apartment cleared out in less than 20 minutes (Including taking apart my bed frame and wrapping furniture)! Horace was communicative and transparent about pricing. I would 100% recommend Hodges Family Movers!!
Miss. Taras , We appreciate your time and business thank you so much for being a loyal … More
I paid for two but was given three movers that arrived early and got the job done quickly and efficiently. My new furniture arrived same day as my move and they put it together for a good price.
Shar, thank you so much for trusting us with your belongings. If you’re not happy, we’re not happy. Good luck in your endeavors.
I got to say!! These men were awesome Horace and Lee were very professional, positive, kind men. They were great, fast and and worked smarter not harder they had the material they needed to get it done fast but carefully . I moved from a 3 bed home to a 3rd floor apartment with distance being a 40min drive and they were done way less then the time expected. Thank you guys for your service! Will highly be recommended.
Miss Cruz We had a blast!!! Thank you so much for all the energy you bring whenever we move you. I can’t wait to move you next year. We appreciate your time in business.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- personable staff22
- friendly movers20
- smooth move12
- professional crew11
- last minute move8
- quick move7
- furniture moving3
- box moving2
- labor only2
- refrigerator moving2
What the company says about itself
Taken from Hodges Family Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…name it–we’re available on demand 24/7 to help you out in a pinch when you’re”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…and personalized moving services since 2016. Fast forward to today, we’re making mo”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…different What makes us different Get a FREE quote. Hired us before? Get a Priority Pass .”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- facebook.comsocial
- bizapedia.comdirectory
- yelp.comreviews