Inter Movers LLC
Shipping service in Newark, New Jersey
Google rating
4.6
Ratings counted
112
Are 1 or 2 star
8.9%Above typical
The rating breakdown
10 of the 112 ratings in Google’s published star breakdown for Inter Movers LLC are one or two star.
Against other listings in Newark
5.4 percentage points higher than the middle of the 18 listings in Newark we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 100 | 89.3% | |
| 4 star | 2 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.9% | |
| 1 star | 9 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Inter Movers LLC at 8.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Inter Movers LLC, counted by matching the words they used.
- Price rose after the quote2 · 25%
Counted across the 8 one and two star reviews we have read for Inter Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Bait and switch. First you get a good quote, then here come the hidden fees. $200 bill of lading $380 inspection expense (and oops also that adds a month) $200 in other fees when your stuff arrives I asked Michael *explicitly* if there were any other charges and he said no. When my stuff arrived at port - oops! There are! And he totally just said something about fine print. Also I basically had to beg them for updates on where my stuff was.
Relationship with InterMovers started really well. They were very professional and picked up our items to be shipped to Colombia. Unfortunately, things went south immediately after. They made a mistake with the consignee name and even though they tried to change it, it did not happen in a timely manner. The container was stuck in the foreign port for over 30 days because of this mistake. Creating over $8000 in fees over and above the destination fees.
I had to change 3 days of travel plans to meet the pick up team, who twice gave me less than an hours’ notice before telling me they were coming (once only giving me 10 min notice). They then cancelled after I had waited at the pick up location for 4 hours into the evening. They did not notify me that the were charging a flat rate minimum, and were very difficult to reach via text and call. Would definitely not recommend.
Worst moving company ever. They “lost” one box with a lot of personal items. The insurance company they use is the worst, my claim was approved 6 months ago and I haven’t received my money yet. Do not use them for shipping overseas. They don’t care about your items.
"WE ARE ALL ABOUT CUSTOMER CARE & SATISFACTION" is the biggest lie Intermovers could tell you. I hired Michael Stein's service for an international move from NJ to France, and it took almost twice as long as promised. The communication was …
DO NOT USE THEM !!!!!I definitevely NOT recommend this company. Since the beginning, the communication and recativity was very slow. But regarding the others reviews I was thinking it's just a busy period for them. they gave me an average …
Beware, Inter-Movers quietly, grossly overcharged me in the end! I hired this company for my international move because they produced a …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 60%
- Careful with belongings7 · 35%
- Kept in touch6 · 30%
- Worked hard and fast4 · 20%
- Turned up when they said3 · 15%
- Price matched the quote2 · 10%
Counted across the 20 four and five star reviews we have read for Inter Movers LLC. A review can mention more than one thing.
In their own words
I worked with InterMovers twice. Michael Stein was my moving agent at both times. He was always responsive and attentive to details. He responds very quickly to emails and calls. I never felt bad calling him at anytime during the day or even weekends! He is truly an amazing agent! The second time is a big move from the US,Ithaca NY to Saudi Arabia. I shipped a pricy car, and a total of 100 items. Their price for a 40’ container door-port was the best among all options I found.
We moved from Palm Springs, CA to Malaga Spain, Michael at Inter Movers LLC was great. Everything was handled in a very professional manner, as contracted and at a fair price. Our boxes arrived on schedule and with no damage. His contact person in Spain, Patricia also handled everything flawlessly to assure everything was delivered to our house safely. I would highly recommend them.
I recently completed an international move from the LA to Paris, France. I want to highlight that Michael Steiner at Inter-Movers was a true professional throughout the process; he was responsive and dealt well with the various issues that arose during a complicated transit. The Positives: The delivery from Rotterdam to Paris was handled by Dalmatica. Despite what felt like some stalling in the middle of the process regarding scheduling, the actual crew was courteous and professional upon arrival.
I was worried about moving such a large amount of stuff internationally but Inter Movers made it pretty straightforward. The communication and coordination were probably the best part.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional team29
- friendly staff22
- international move17
- careful handling11
- efficient staff10
- smooth process7
- safe packing3
- international shipping3
- container shipment2
- reliable movers2
- punctual crew2
What the company says about itself
Taken from Inter Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
- States how long it has tradedsays on their website
Show the text this came from
“…goes smoothly every step of the way. Over 25 years of expertise 98% Customer Satisfaction”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory