J. Bresnahan Co. Since 1890
Mover in Plaistow, New Hampshire
Google rating
4.7
Ratings counted
98
Are 1 or 2 star
5.1%Around typical
The rating breakdown
5 of the 98 ratings in Google’s published star breakdown for J. Bresnahan Co. Since 1890 are one or two star.
Against other movers in Plaistow
4.6 percentage points higher than the middle of the 3 movers in Plaistow we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 84 | 85.7% | |
| 4 star | 5 | 5.1% | |
| 3 star | 4 | 4.1% | |
| 2 star | 1 | 1.0% | |
| 1 star | 4 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is J. Bresnahan Co. Since 1890 at 5.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for J. Bresnahan Co. Since 1890, counted by matching the words they used.
- Price rose after the quote1 · 25%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for J. Bresnahan Co. Since 1890. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unfortunately I would not use them again. I had a small move, took 2 hours and cost 1300+ more than what I was quoted and not told of extra charges. The crew was very good.
Sheila, you were quoted $1,200 plus a fuel surcharge prior to you booking your move. You're final bill came out to just under $1,200 plus the fuel surcharge that was discussed. The only additional charges were the packaging of two large … More
I have never written a negative review in my life, but this place is in need of one. The positive reviews that have been written on this site are most likely written by employees and family members of the business, so I will give an honest review of exactly how they conduct business. My advice is to stay away from this business! Approximately mid July, I contacted Bresnahan Moving and spoke to the owner.
James, our apologies that there was some misunderstanding. Unfortunately, we do not “pencil” people in without an exact move date and a deposit for that date. I had my office manager return your call and tell you we could not accommodate … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous10 · 53%
- Turned up when they said5 · 26%
- Careful with belongings2 · 11%
- Kept in touch2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for J. Bresnahan Co. Since 1890. A review can mention more than one thing.
In their own words
We used Bresnahan Moving & Storage for both moving and controlled storage, and we couldn’t be more pleased with the experience. From start to finish, their team was punctual, respectful, and a pleasure to work with. They took great care with our belongings, paying attention to every detail during moving, disassembly / reassembly, and storing. Their controlled storage option gave us peace of mind, knowing our items were safe and well looked after. Bresnahan made the process smooth, efficient, and worry-free.
This is the best company for moving. They are quick and very careful with your possessions. I was so overwhelmed with all going on I was glad I had this company. My daughter called to ask questions and they were very patient and understanding. Thank you to the team for getting us moved in and being as great as they were!
Bresnahan comes through perfectly yet again. We have used them for all of our moves and will continue to use them and refer friends and family in the future. They are FAST, professional, communicative, and kind. I don’t understand how they …
We needed a pod last minute and it was delivered the next day! The young man placed the pod exactly where we wanted it with ease. Clean and brand new pod at a great price. Would highly recommend them!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing7
- efficient crew5
- friendly office staff3
- kind crew3
- careful crew2
- smooth system2
- furniture moving2
- piano moving2
- booking process2
- seamless move2
What the company says about itself
Taken from J. Bresnahan Co. Since 1890’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…quality customer satisfaction. Bonded. Insured. Sanitized. Left : John Bresnahan stand”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…on quality customer satisfaction. Bonded. Insured. Sanitized. Left : John Bresna”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“ORTABLE SELF STORAGE ABOUT HOW IT WORKS FREE QUOTE OUR LOCATIONS Raymond, NH Button Button”Raw text captured from the page, including any surrounding navigation.