Jay Valley Movers
Its address is in East Syracuse, New York. It appears here because Google returns it for Syracuse.
Google rating
4.8
Ratings counted
58
Are 1 or 2 star
3.4%Around typical
The rating breakdown
2 of the 58 ratings in Google’s published star breakdown for Jay Valley Movers are one or two star.
Against other listings in Syracuse
About the same as the middle of the 20 listings in Syracuse we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 91.4% | |
| 4 star | 0 | 0% | |
| 3 star | 3 | 5.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Jay Valley Movers at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Jay Valley Movers, counted by matching the words they used.
- Damage to belongings2 · 100%
Counted across the 2 one and two star reviews we have read for Jay Valley Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I am still trying to get intouch with this company and no one has called me back I have alot of damaged items that was moved and the 2hrs that was taken off was not nearly worth all the damage I found within the week of sorting out all my furniture a call or something back, but nothing very disappointed
Not good at all they just put everything in one room said one priced and charged me more , broke my glass table and didn’t tell me .
Verified Misidentification Hi, I’m sorry you had this experience. However, after investigating this review, we can confirm that Jay Valley Movers did not perform this move and we have no customer or job record matching this review.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous27 · 60%
- Worked hard and fast19 · 42%
- Turned up when they said14 · 31%
- Careful with belongings12 · 27%
- Kept in touch6 · 13%
- Price matched the quote1 · 2%
Counted across the 45 four and five star reviews we have read for Jay Valley Movers. A review can mention more than one thing.
In their own words
Keith and his crew are friendly, great at communicating and did an amazing job doing my interstate moving. They handled my things carefully. They are very efficient and offer reasonable pricing. I highly recommend them for any type of moving.
We moved from New York to Nevada with the help of Jay Valley Movers. It was a daunting move for us but once we met Keith and heard his plan it was easy to see how it would fall in place. He checked in with us several times during our preparation to be sure he ordered the correct size truck. The day of the move they arrived on time and got right to work. They took care with our belongings and the packing in the truck was done thoughtfully.
We hired Jay movers and it was one of the best choices we’ve ever made! Very professional, timely, expedient, clean, and careful! Very friendly, and considerate of the cost impact on the customer. Will go out of their way to find the best moving options for the moving budget. They even let us track their progress from NY to GA which gave us real peace of mind.
This definitely put a smile on our faces! Thank you so much for taking the time to write this! It was a pleasure working with you please keep in touch.
My husband and I have used this company twice in the last year. We remodeled our kitchen last fall and needed all our appliances moved out and back in again for the hardwood floor installation. They did such an outstanding job that we did not hesitate to call Keith again this year when we had our older hardwood floors refinished in our living/dining room and loft. It is very refreshing to work with a professional team that is courteous, friendly, caring, and efficient.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- reasonable pricing8
- courteous staff6
- easy move5
- no damage4
- fast move3
- easy to deal with2
- smooth move2
- early arrival2
- careful movers2
- moving heavy furniture2
What the company says about itself
Taken from Jay Valley Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…tress-free move. Contact us today for a free quote. Moving Labor available in Syracuse NY,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews