Jim's Moving & Delivery Co.

It's interesting how there are no apologies or acceptance of responsibility in any responses to negative reviews. My name as it appears in this review WAS a customer. Movers 1. Dented the door on a $4,000 new refrigerator. 2. Crushed a doorway threshold that now doesn't seal. Requires complete door removal to replace. 3. Banged up woodwork on multiple doorways 4. Scratched new LVT flooring. 5. Showed up late and took longer than expected. 6. Scarred up stairway treads creating multiple tripping hazards.

We used Jim's a few months ago and had quite an experience. They showed late up not knowing they had 2 full storage sheds, tried to call for addtl help and the owner wouldn't answer. Took multiple breaks adding up to more than an hour that I wasnt aware I had to pay for. The cops showed up at my house wanting to talk to one of the movers and then they gave me a discount for helping so much, which the owner called 2 days later to collect. I refused and he took me to court to collect it.

We had a very large move involving packing and moving. We paid extra for insurance. Several items were broken and some dropped in truck right in front of me. Damage was also done to our home. The owner Brad refused to co.pensate us for all the damage. DO NOT USE THIS COMPANY. The owner was rude and hostile BE CAREFUL

I'm not sure I could be anymore disappointed in this service I was given. When I called and made this appointment to have movers, it was known that we were loading out of a third floor apt and unloading into ground floor of a house. The carelessness that was used moving a fish tank stand that was being used for our TV and sitting in the same spot on the carpet for the last year.

I don't know how this company stays in business. Not only was I misquoted by an extra $400, but the movers themselves showed up 25 minutes late, and decided to take an hour break because they parked on the wrong side of the building and "couldn't find me" (I was standing in the literal lobby the whole time). They were calling a completely wrong number trying to get ahold of me and apparently thats my fault?

Really disappointed in the whole experience. The guys who moved me were super nice but that's the only good thing I can say. Lots of damage to lots of pieces of furniture ( mattress soiled on side from being drug on truck, wood broken on sofa) including my grandmother's old writing desk which I had considered moving myself but then thought these guys were professionals and they would take better care. They assured me they would.....wooden filigree on desk was destroyed, chair badly scratched.

To begin, the movers were very late and I never received a call giving me a status; I had to call them. The moving guys were nice enough and did do their job within the timeframe. However, I asked the company if the guys would be taking a break and if I would be paying for that break. I was told no. However, they did take a 20 minute break and I was charged for it. I contacted the company about it to get that fixed and I was told that management would be contacting me.

I used Jim's but wouldn't recommend them. They gave me a bid to move us and we ended up doing half of the move ourselves to save money before they showed up. They stalled and stretched it out until to the point it was overly obvious they were taking their time. I ended up paying them the same amount as the bid even though they had to move half or less of the house. Very disappointed in them! One example is they spent two hours on our tread mill saying they couldn't get it apart.