Junk Dawgs
Debris removal service in Redlands, California
Google rating
5.0
Ratings counted
1,161
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
3 of the 1,161 ratings in Google’s published star breakdown for Junk Dawgs are one or two star.
Against other listings in Redlands
1.6 percentage points lower than the middle of the 8 listings in Redlands we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,144 | 98.5% | |
| 4 star | 13 | 1.1% | |
| 3 star | 1 | <0.1% | |
| 2 star | 1 | <0.1% | |
| 1 star | 2 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Junk Dawgs at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Junk Dawgs, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Junk Dawgs. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
A friend of mine was having his home cleaned up for remodeling but what I seen with my own eyes how this company is very unprofessional .it seemed like a bunch of kids playing with the trash ,asking each other what things they would take home and at the end they left trash behind,so what ever you do ,please save yourself the headache and go to another company cause this one is very unprofessional.
Hi their Isaac. Thank you for your concerning review. I can assure you that at Junk Dawgs professionalism is one of our top priorities so we will address this at once. As for the trash left behind, we never leave a job unless it is approved … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous8 · 42%
- Kept in touch3 · 16%
- Turned up when they said2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Junk Dawgs. A review can mention more than one thing.
In their own words
I had an amazing experience with Junk Dawgs! They were quick to respond, arrived on time, and made the entire process so easy. The team (Nate A, Marv H, Gavin U, and Michael S) was professional, friendly, and so kind from start to finish. They put in work and got the job done! I highly recommend JunkDawgs and will be using them again in the future! Thank you!!
Reading reviews like this is the best part of what we do! Thank you for taking the time to recognize Nate, Marv, Gavin, and Michael :) They'll be proud to know their hard work made such a great impression. We appreciate your trust, your recommendation, and the opportunity to earn your business!
Aiden and Xavier did an excellent job. They lifted and moved items I did not think possible. They worked quickly and efficiently. But we coordinated with the company to fill a whole truck and the truck was 1/3 full already so after filling the truck 2/3 full they had to leave to dump it and return. The communication between the office and the drivers should have been more clear.
Hello Liz, Thank you for writing a review about Aiden and Xavier. At Junk Dawgs, we are … More
I use Junk Dawgs for my large jobs for my business. Great customer service, easy to work with and good pricing.
Rheanna, Thank you for choosing us! We truly appreciate your 5-star review and are happy to hear you enjoyed our customer service. Taking great care of our customers is always a top priority for us. Thank you for your business!
They were able to come the next day. The text alerts were helpful. When the guys came they overestimated how much I had and how much it was going to cost. After pushing back and reassessing the load, they revised it down from a full truck to half a truck. I’m not sure if they did this deliberately to up-charge me or they were just that terrible on the estimate. It almost cost them the job when I found out they were going to charge me over $600 for the job.
Thank you for the feedback, Jeremy! We definitely take a ton of pride in our customer service and never intend to win-over one of our customers. We appreciate you taking the time to let us contact you and explain the situation!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff538
- polite staff184
- punctuality173
- early arrival33
- quick work29
- estimate22
- easy process17
- driveway cleaning8
- shed removal5
- piano removal4
What the company says about itself
Taken from Junk Dawgs’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…removal in the Inland Empire! REQUEST FREE QUOTE Call Us at (909) 365-5950 Book Now jUNK”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…a breeze. Don't worry - our company is fully insured so even bulky items can be taken off-si”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory