STOR-N-LOCK Self Storage
Self-storage facility in Redlands, California
Google rating
4.8
Ratings counted
370
Are 1 or 2 star
3.5%Around typical
The rating breakdown
13 of the 370 ratings in Google’s published star breakdown for STOR-N-LOCK Self Storage are one or two star.
Against other listings in Redlands
1.6 percentage points higher than the middle of the 8 listings in Redlands we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 342 | 92.4% | |
| 4 star | 13 | 3.5% | |
| 3 star | 2 | 0.5% | |
| 2 star | 1 | 0.3% | |
| 1 star | 12 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is STOR-N-LOCK Self Storage at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch2 · 40%
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for STOR-N-LOCK Self Storage. A review can mention more than one thing.
In their own words
Paul and Tera were absolutely terrific. Fast, responsive, and very helpful. They got me situated with everything in minutes. They were friendly, professional, and made what could have been a stressful process feel quick and easy. I really …
Thank you so much for your kind words! We're thrilled to hear that Paul and Tera provided you with such a positive experience. We aim to make the storage process as easy and stress-free as possible, so we're delighted to know that they were able to assist you quickly and efficiently.
Tessa the Manager is really great in explaining the contract, regulations and fees. She was very helpful, friendly, respectful and professional. I highly would and have recommended this business to friends, relatives and some strangers I meet in social gatherings.
Thank you so much for your kind words! We are thrilled to hear that Teara was able to provide you with excellent customer service and make your experience with us a positive one. We truly appreciate your recommendation and are grateful for … More
The best part about this storage facility is the fact that real humans work here! In a world dominated by AI tech and useless computer assistants it’s refreshing to be able to talk with real people about storage needs. The staff here are …
Thank you so much for your kind words, Jenna! Our team is dedicated to providing friendly and helpful service to make your storage experience as smooth as possible, especially during life transitions. If you ever need anything, please don't hesitate to reach out. We're here to help!
I had a great experience with Stor-N-Lock Self Storage. Paul was incredibly helpful and made the entire process smooth and stress-free. I needed a climate-controlled unit for work, and he walked me through everything, answered all my …
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with Paul! We are delighted that he was able to provide you with helpful and friendly service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean property7
- nice units2
- no hassle storage2
- complimentary waters2
- summer storage2
- climate controlled2
- painless process2
- college kid friendly2
- safe property2
- reservation process2
What the company says about itself
Taken from STOR-N-LOCK Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“A 92374 RENT ONLINE OR CALL RENT ONLINE 24/7 909-389-7867 New rentals have one-time,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory