Just Like Family-Senior Moving Solutions
Mover in Albuquerque, New Mexico
Google rating
4.9
Ratings counted
43
Are 1 or 2 star
2.3%Around typical
The rating breakdown
1 of the 43 ratings in Google’s published star breakdown for Just Like Family-Senior Moving Solutions are one or two star.
Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Albuquerque
2.3 percentage points lower than the middle of the 21 listings in Albuquerque we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 42 | 97.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Just Like Family-Senior Moving Solutions at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Just Like Family-Senior Moving Solutions, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Just Like Family-Senior Moving Solutions. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not use this company , Marina and her 3 movers stole from me jewelry and a special music box with rings in it . Do not use her
We are sorry to hear about your negative experience with our company. We take all allegations of theft seriously and will investigate this matter further. Please contact us directly to discuss this matter and to work towards a resolution.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous21 · 58%
- Worked hard and fast11 · 31%
- Turned up when they said8 · 22%
- Careful with belongings8 · 22%
- Price matched the quote1 · 3%
- Kept in touch1 · 3%
Counted across the 36 four and five star reviews we have read for Just Like Family-Senior Moving Solutions. A review can mention more than one thing.
In their own words
Great customer service. Excellent communication, on time and careful, efficient work.
Thank you so much for your kind words and five-star review! At Just Like Family - Senior Moving Solutions, we take great pride in providing exceptional customer service and ensuring that your moving experience is smooth and stress-free.
I wholeheartedly recommend JLF LLC for your moving needs! From my first meeting with Marina, I felt confident that my local move in Albuquerque would be in good hands. She was incredibly professional and knowledgeable, and her estimate for the final cost was spot-on. The moving team itself was just as wonderful – they were friendly, efficient, and treated my belongings with great care. The entire move went so smoothly, thanks to JLF LLC! **I was not offered any incentives or discounts for writing this review.**
Dear Kevin, Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us. It’s so rewarding to hear that from your first meeting with me to the completion of your move, everything went smoothly and to your satisfaction.
Great company to deal with. Very honest, very good pricing, and extremely nice group of people to work with. Will definitely use them again.
Thank you for your positive feedback regarding your experience with our company! At our company, we take pride in providing our customers with fair and competitive pricing, as well as the highest level of honesty and transparency throughout the entire moving process.
Just Like Family helped us move my parents from a 4 bedroom house into a 2 bedroom apartment. They consulted with us and helped decide what would fit and what should be taken. They did a great job on the day of the move, carefully wrapping dozens of pictures and what must have been 100s of little nick-nacks my parents had collected over the years. Everything made it over the apartment in excellent condition and they were very flexible as we ended up taking more items that originally chosen, etc.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- caring staff5
- senior living community move5
- fast move4
- easy move3
- careful handling3
- courteous2
- short notice availability2
- polite movers2
- careful work2
- moving guys2
What the company says about itself
Taken from Just Like Family-Senior Moving Solutions’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…with an upcoming move, schedule your FREE consultation. Schedule a Consultation Name Phone Ema”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“Our Story Just like Family Movers is a family-owned business run by a father-daughter duo,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory