K&G Moving Experts
Mover in Des Plaines, Illinois
Its address is in Mt Prospect, Illinois. It appears here because Google returns it for Des Plaines.
Google rating
4.9
Ratings counted
145
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
2 of the 145 ratings in Google’s published star breakdown for K&G Moving Experts are one or two star.
Against other movers in Des Plaines
2.9 percentage points lower than the middle of the 7 movers in Des Plaines we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 95.2% | |
| 4 star | 3 | 2.1% | |
| 3 star | 2 | 1.4% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is K&G Moving Experts at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for K&G Moving Experts, counted by matching the words they used.
- Price rose after the quote1 · 100%
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for K&G Moving Experts. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would give them 0 stars if I could. I had an absolutely terrible experience with K & G moving "experts". I was quoted a specific amount during my initial call. However at the time of pick up, a separate valuation with convoluted logic was conducted because I had a couple of additional boxes and I was charged 2.2x more than the original quote. When I asked for an itemized breakdown, the person loading told me he was "doing me a favor" and an itemized breakdown would cost more.
Dear Mr. Bharanikumar, Thank you for sharing your feedback. At K & G Moving Experts, we take customer concerns seriously and always strive to provide transparent and professional … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 39%
- Kept in touch9 · 39%
- Professional and courteous9 · 39%
- Turned up when they said3 · 13%
- Careful with belongings1 · 4%
Counted across the 23 four and five star reviews we have read for K&G Moving Experts. A review can mention more than one thing.
In their own words
Awesome! Great communication! Hard working, super friendly would use them again
We had a great experience with K & G Moving Experts. Kasey and Galina, a husband and wife duo, were prompt and courteous, and most importantly honest with the agreed upon price. They informed us of the delivery 24 hours in advance and …
Kasey and Galina are a excellent husband and wife moving team from K&G moving. The couple are hard working separately but together they find a perfect balance of professionalism and quality work. I am a senior moving to a new state alone which is very stressful and exhausting. With Kasey and Galinas delivering and unpacking my things I felt a sense of relief. They are really nice and kind. I highly recommend them.
AM3697830 Danys crew was great and efficient. Would recommend. One thing that I would recommend is distance yourself from American Movers Direct. Being associated with them can bring anybody down.
Thank you Jacob
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff11
- smooth move6
- carefulness4
- long distance moving4
- helpful team3
- last minute move2
- easy scheduling2
- cross country move2
- painless process2
- damage settlement2
What the company says about itself
Taken from K&G Moving Experts’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Long-Distance Specialists Licensed and Insured Customer Satisfaction Guarantee Get a f”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Choose Us? Long-Distance Specialists Licensed and Insured Customer Satisfaction Guara”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…be an A+ -rated moving company with the Better Business Bureau , a testament to our commitment to reli”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…to navigate through the menu items. Free Quote K&G Moving Experts: Making Your Mov”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…ecialists Licensed and Insured Customer Satisfaction Guarantee Get a free estimate Get Your Free Quote”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…are K&G Moving Experts, a trusted family-owned long distance moving company proudly se”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- chamberofcommerce.comdirectory
- homeadvisor.comreviews
- facebook.comsocial