K & J'z Moving Inc
Mover in Albuquerque, New Mexico
Google rating
4.4
Ratings counted
98
Are 1 or 2 star
14.3%Above typical
The rating breakdown
14 of the 98 ratings in Google’s published star breakdown for K & J'z Moving Inc are one or two star.
Against other listings in Albuquerque
9.7 percentage points higher than the middle of the 21 listings in Albuquerque we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 83.7% | |
| 4 star | 1 | 1.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 1 | 1.0% | |
| 1 star | 13 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is K & J'z Moving Inc at 14.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for K & J'z Moving Inc, counted by matching the words they used.
- Crew conduct5 · 38%
- Damage to belongings3 · 23%
- Items missing or never delivered1 · 8%
- Stopped responding1 · 8%
Counted across the 13 one and two star reviews we have read for K & J'z Moving Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My name is Patricia Joan Joseph Kiper Orth, RN, BSN. I hired this moving service for April 12, 2016. They successfully moved almost all of my belongings. The chair, specifically designed to hold and keep SAFE my $3000.00 worth of HEIRLOOM Jewelry, and $400.00 CASH, were NOT delivered to my new apartment. I allowed two incapable bumbling K&J movers alone in my first apt for 45 minutes so that my then 18 year old son and I could sign the lease and obtain keys to our new apartment.
INADEQUATE COMPENSATION FOR DAMAGE I have used them before but I regret using them this time. I only had 4 items to move. The untrained amateurs that John sent royally screwed my perfect condition stainless steel tool chest. The kid used 1 inadequate ratchet strap to secure the tool chest. It broke. The top half of my tool chest fell and was seriously damaged. I cannot even unlock it to remove the tools. The manufacturer doesn't make them anymore.
I called to hire this company for a local move. They were due to arrive on Friday June 23. I called June 19 to confirm the time. I spoke to Kash. He confirmed the date and time. He said they have one job ahead of us and it should be around 11:00. My husband took the day off from work and was at home getting ready for them to arrive. When they finally arrived around 1:30 they took a tour of the house.
We first used them 4/03. They were good. So used again 4/16. I had walked foreman around outside to point out a patio set that was to be loaded. I left them to their job of loading my house assuming they didn't need supervising. Several months later when I moved into another residence the 7 piece aluminum patio set we had for twenty years was absent! I called John to report as well as some damage to custom buffet they promised to cover in storage. John started balking right off.
BEWARE!!! I have had an heirloom rifle under the couch in my upstairs bedroom for 20 some-odd years and in the frenzy of preparing for the move forgot to move it to a safe place. After the move I realized I did not have the rifle at the new home. When I asked about it John told me his guys knew not to touch firearms and would have asked me to remove it myself. Neither of the guys asked me about it. He dismissed my questions by saying it must have been other visitors to my home.
Absolutely the worst. First, they told me I was absolutely covered for full value on anything they damaged. They broke a large stone statue and then claimed they wanted to 'fix it', which could not be done as it was the face and head that were destroyed. Now I call them up and am informed that they won't pay the value as they first told me. When I told them I would hire an attorney, he stated he's heard this a thousand times and to do what I have to do, which of course I will. These two guys are a scam.
These guys are extremely rude. I encountered them today when trying to access my own personal storage. Their truck was blocking the drive way in the storage facility and I asked if they could move back a little so I could get through as it is a one way. The guy says "we are trying to do a job here" very rudely and told me to go the other way. I explained I was unable to do so as it is posted on signs and ground that it is a one way.
Damaged my 85 inch Samsung TV after I asked them if it would be safe in the move. I was told not to worry that they would wrap it and cover it in moving blankets. The corner was dropped and the screen damaged. All they would give me was $500 for a Tv that cost $2000 and was 18 months old. John told me that it was my fault because it was not in a box, I had told them that there would not be a box when I booked the move. Do yourself a favor and chose another mover , K & J are unethical liars
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous41 · 54%
- Worked hard and fast40 · 53%
- Turned up when they said19 · 25%
- Careful with belongings18 · 24%
- Price matched the quote6 · 8%
- Kept in touch5 · 7%
Counted across the 76 four and five star reviews we have read for K & J'z Moving Inc. A review can mention more than one thing.
In their own words
We just hired them to help unload a truck/our large items for us. They were very polite, responsive, arrived on time, and moved our items quickly and carefully. I would happily work with them again. Highly recommend!
We used this company at the recommendation of my parents, who has used the company a few years prior. John was very quick to provide a quote and set up our move-date. He communicated well prior to the move. The movers came early and were ready to go. We had 4 helpers and 2 big trucks and we moved from a difficult location to navigate to the city. The movers all took excellent care of our belongings and treated both homes with respect.
ABSOLUTELY AMAZING TEAM!! We had originally had another big name comoany scheduled to come do our move on a Saturday. They showed up three individuals in their mid 20s who walked in we showed them what was going they saw whay they thought was dog feces on the floor went outside to "prep" their truck came back in said they were leaving. Owner called and explained saying he had photos of said dog feces. It wasnt dog feces it was dog food because right before we met the movers our dogs chewed open their dog food.
I just moved from Albuquerque to Corrales and was pointed to K&J'z by a friend. The whole experience was nothing short of amazing. John showed up the day after I called and gave me a quick, transparent estimate that was very close to the final price (as they charge an hourly rate). Their rates were significantly better than the national moving companies people call first. On moving day, Joe, Jake, and Wilson showed up on time and took care of the move skillfully and efficiently.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- house moving4
- no broken items3
- accurate pricing3
- fast movers3
- great movers3
- affordability3
- thoughtful team2
- hot tub move2
- easy scheduling2
- kind movers2
What the company says about itself
Taken from K & J'z Moving Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…a Quote Proudly Moving New Mexicans for Over 25 Years learn more Contact Us Local Moving 7am”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…a week in Albuquerque, NM. And with guaranteed delivery times, you can be sure that we”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Chavira DON'T DO IT YOURSELF REQUEST A FREE QUOTE Comments Get Pricing Call us for any in”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Call us for any inquiry we are open 24/7 +505.249.7010 K & J'z Moving B”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“New Mexico residents and locals trust since 1997. K&J’z Moving and Storage is equipp”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“& J’z Moving and Storage is a state licensed and fully insured business located in A”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and Storage is a state licensed and fully insured business located in Albuquerque, New Me”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory