Lambert Moving Systems
Moving and storage service in Auburn, Alabama
Its address is in Opelika, Alabama. It appears here because Google returns it for Auburn.
Google rating
4.5
Ratings counted
94
Are 1 or 2 star
11.7%Above typical
The rating breakdown
11 of the 94 ratings in Google’s published star breakdown for Lambert Moving Systems are one or two star.
Against other listings in Auburn
8.1 percentage points higher than the middle of the 16 listings in Auburn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 76 | 80.9% | |
| 4 star | 4 | 4.3% | |
| 3 star | 3 | 3.2% | |
| 2 star | 3 | 3.2% | |
| 1 star | 8 | 8.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lambert Moving Systems at 11.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lambert Moving Systems, counted by matching the words they used.
- Price rose after the quote2 · 29%
- Items missing or never delivered2 · 29%
- Damage to belongings1 · 14%
Counted across the 7 one and two star reviews we have read for Lambert Moving Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
After weeks of calling attempting to locate my child’s missing games and after weeks of being told lies of they are not in or he will be back later I spoke with Chris and he stated that he does not have dishonest employees and due to lack of complaints it’s nothing he could do and they know I left a bad review. I truly feel this is un acceptable especially after being referred through our home owners(stone Martin) and paying over a $1000 in moving fees for strictly moving.
I wish we would have gotten Two Men and a Truck to move my mother instead of this company!!! They scratched and mark up my mother's bed furniture and also lost the glass that goes in her antique china cabinet!! This place really sucks again Two Men and a Truck would be so much better than this crappy company
Absolutely horrible corporate move. Glad the company paid for it and not me. Packers smelled like marijuana… and had to be convinced twice to even half do their jobs. Told me “this job (packing us) isn’t worth my time” and left boxes for us to finish what they began. The guys who moved everything were quick and speedy. 1800 square foot home, shouldn’t have been as hard as it was made.
Ms. Fowler, I am certainly concerned to hear of your experience with our team that came to pack your items on Saturday. I was certainly under the impression that following our conversation and having our crew return to … More
These guys are supposed to be the white glove delivery for Costco Mattresses...My mattress has been in their hands for 4 days and they just keep giving me the run around! Now trying to tell me it's going to me 3 or 4 more days before they can deliver. Ridiculous at best! Can't even get them to call me back...
Just got a call from them and my move is going to cost me $3,000 more than my estimate! If you're that far off, why even give an estimate? They would have been more accurate drawing numbers from a hat. $3,000 off is not just a little off. That's moving into the realm of lowballing to get an account.
During a recent move through stone Martin builders during the move about 10 video games for a Nintendo switch went missing we have gotten all unpacked and Called multiple times to locate the games but they just tell us we will receive a …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 38%
- Kept in touch6 · 38%
- Professional and courteous6 · 38%
- Careful with belongings5 · 31%
- Turned up when they said2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Lambert Moving Systems. A review can mention more than one thing.
In their own words
Absolutely Outstanding Moving Experience! If I could give more than 5 stars, I absolutely would! From start to finish, this moving company exceeded all expectations. The communication was top-notch — clear, timely, and professional. They arrived right on time and worked with impressive efficiency. Chris, our driver, was incredibly thoughtful and helpful throughout the entire process. Mike and Bryan were fantastic — courteous, careful, and handled our furniture like it was their own.
Deanna, my team is overwhelmed with gratitude for your review. I can say that Chris, Mike, and Bryan all wanted to ensure that you could enjoy the day and have the stress of moving kept away from I am very proud of our team and their effort … More
Carlton was a TRUE JOY to work with. Genuine caring. Reasonable price. Very organized. Had the pleasure of having driver Larry at both ends of our move. Both crews were hardworking, with the best attitudes. Was so relieved I found this company to move us. Keep up the great work !
Thank you, Lisa, for the wonderful five-star review and for trusting us with your move. We're thrilled Carlton, Larry, and both crews provided caring, organized service at a reasonable price and made the process easier for you. We will … More
Lambert Moving Systems has been around for over 100 years! I think that says it all, however if you need any more convincing, here it is. They set the standard for what a moving company should be. From the top down, their leadership genuinely cares about their customers and it shows in every detail of the experience. Communication is clear, the team is professional and respectful, and you can tell they take real pride in serving people well—not just getting the job done.
Thank you so much for the glowing 5-star review, Evan. We’re proud of our 100+ year history and thrilled our team’s communication, professionalism, and customer-first approach gave you confidence. Your kind words about our leadership, … More
I can’t say enough good things about Lambert Moving Company. The owner personally checked in with me before and throughout the move, and despite what I’m sure is a busy schedule, always made me feel like a top priority. The move went perfectly—no damaged items, no scraped walls, no issues at all. The team was professional, careful, and efficient from start to finish. Moving can be stressful, but Lambert made the whole process easy.
Kristen, I cannot tell you how much this review means to our team! I am proud to be at my desk typing this reply personally! I was honored that you allowed our team to handle the move, and it was a pleasure to speak with you before and … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous team12
- careful handling6
- fair pricing6
- professional crew5
- seamless process3
- punctual3
- hardwood floor protection2
- helpful office staff2
- hardworking crews2
- smooth move2
What the company says about itself
Taken from Lambert Moving Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“…on time. We’ve been in business since 1925, so we have the skill set and knowledge”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Systems today at 888-480-9120 to get a free quote and discuss your specific moving requir”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Transparent pricing with no hidden fees 24/7 Customer support every step of the way”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial