Less Stress Moving Solutions
Mover in Saskatoon, Saskatchewan
Google rating
4.9
Ratings counted
266
Are 1 or 2 star
3.4%Around typical
The rating breakdown
9 of the 266 ratings in Google’s published star breakdown for Less Stress Moving Solutions are one or two star.
Against other movers in Saskatoon
About the same as the middle of the 17 movers in Saskatoon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 253 | 95.1% | |
| 4 star | 4 | 1.5% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.4% | |
| 1 star | 8 | 3.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Less Stress Moving Solutions at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Less Stress Moving Solutions, counted by matching the words they used.
- Damage to belongings4 · 44%
- Price rose after the quote1 · 11%
- Items missing or never delivered1 · 11%
- Crew conduct1 · 11%
Counted across the 9 one and two star reviews we have read for Less Stress Moving Solutions. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very disappointed we had two separate moves in the summer the first move went great besides one piece of furniture that got destroyed that they reimbursed a certain % off for HOWEVER 2nd move was AWFUL!! 1.Truck broke down and made us wait two extra hours (btw this was morning not even middle of the day) 2. what movie company does not bring supplies with them to the job?? no door stoppers no plastic for a mattresses. 3.
Thank you for your review.
I do not recommend this company!! I got a quote for moving and was told there was a flat fee of $120 for all travel time. Then when I got the email confirmation, it said $120 plus $250/hr for travel. I phoned to get clarification and was again told $120 flat rate. They also charge double what other quotes were for moving boxes. I also was not told or written quoted that there is a flat $500 piano moving fee until I dug deeper to inquire what that looks like. I did tell them first off “Do you move pianos?
$2487 to move our 800sqft home from Saskatoon to Prince Albert. Unfortunately, we are needing to take legal action as I was billed $1320 to pack our small kitchen and many photo frames but they only packed the kitchen. The kitchen was packed professionally and carefully. I began unpacking and found our small fragile frames were all stacked on top of each other in one of our plastic tote bins. No paper or wrapping on them which of course resulted in small scratches.
We have exchanged emails prior to this her second 1-star review in which we acknowledged her dissatisfaction with how her pictures were handled. After almost a year break she has commenced her attack on our company demanding we pay $1135 or she'll be taking us to small claims court.
I had a very disappointing experience with Less Stress Moving. During my move, one of my pieces of furniture was damaged while in their care. Based on the way the damage occurred, it clearly appears it happened during the move, but the company refused to take any responsibility. What made the situation worse was their lack of follow-up. After I raised the issue and explained why the damage wasn’t visible until the furniture was placed in its final location, my follow-up email was simply ignored.
I'm on disability they accepted my move after I told the lady on the phone everything I had 6 movers showed up to pack and load the truck they loaded 1/4th of my box and bins then told me the job was bigger then they were expecting and then said they were itchy and that there is a pee smell well I have a cat and a baby who is in diapers and there was a garbage can can with diapers in it (sorry I don't own a diaper genie) but after loading my stuff that they did load then then proceed to unload it and leave it on…
Claimed a customer had bed bugs, they clearly didn't and they refused to work with the customer or provide "proof" that they had bed bugs. Not to mention the customer was a professional mover of 8 years and knows what bed bugs look like so clearly they were just too lazy to do their job and work with the customer. Poor excuse of a moving company.
When I called I was told that the movers will place the runners inside my house and the stair cases. But actually they did not place anything . They remove their shoes and put on the shoes for each item they load and unload which dragged the moving time longer. Also they are slow . I would not recommend this company to anyone.
I Carlington proudly stand by the work we do. This customer call and said she have a 1bedroom apt, showed up it's a 3bedroom 2storey apt with basement. No boxes packed. Pure small bags packing during moving. She wanted the move to be done in 2hrs, I told her it will take more time.
Jaw-droppingly expensive. Quote given to me was off by SEVERAL HUNDRED DOLLARS. Pricing - A simple job of moving a basic bed, desk, couch and a TV from one place to another less than 2 minutes away cost just under $700. Insane.
Thank you for sharing your feedback with us and thank you for your business.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous125 · 56%
- Worked hard and fast106 · 48%
- Careful with belongings70 · 31%
- Turned up when they said30 · 13%
- Kept in touch16 · 7%
- Price matched the quote6 · 3%
Counted across the 223 four and five star reviews we have read for Less Stress Moving Solutions. A review can mention more than one thing.
In their own words
We are extremely happy with their service and would recommend Less Stress team to anyone who is looking for reliable, friendly and top quality moving service! They were on time, diligent and had great communication every step of the way. They continued to check on us throughout the moving day to make sure everything is going great. They wrapped all furniture to avoid damage during the move. They kept the house clean while moving. Every team member was hard working and so friendly to work with.
Thank you so much for your wonderful review, Hanny! We're thrilled to hear that you had a stress-free experience with our team. It means a lot to us that you appreciated our diligence, communication, and care in handling your move. We'll be sure to share your kind words with the whole team.
Used Less Stress Moving to move from Prince Albert to Saskatoon. I couldn’t recommend them enough! They got back to me quickly when I requested a quote and I was charged exactly what they quoted me, no hidden or additional charges. They were such a pleasure to work with. They packed all my belongings very well and were very careful not to scuff the walls when moving larger pieces of furniture. I would highly recommend them and will be using them in the future.
Thanks for your honest review. We appreciate it.
We recently hired Less Stress Moving to help us relocate to our new home out of town, and I can honestly say—they lived up to their name and then some. From start to finish, the experience was seamless, professional, and surprisingly enjoyable. The crew—Talawa, Gerald, Dago, and Javier—were phenomenal. Not once did they say "no" to any of our requests. When they arrived and realized a fourth person was needed, they handled it immediately without skipping a beat.
Thank you so much for your kind words! We're thrilled to hear our team made a difference and made your move a smooth, stress-free experience. We truly appreciate your support and look forward to helping you again in the future!
Professional, Efficient, Ethical, Reasonably Priced, Caring and Respectful Movers - 10 out of 5 stars! They treated our furniture and home as if it were their own. At 8 a.m. on Sunday, November 28, 2021, Less Stress Moving Solutions arrived as scheduled with four moving professionals, namely, Carlington, Michael, Miguel, and Sanjay They came prepared with clean and well maintained protective equipment and supplies. The team took every precaution to ensure all items were thoroughly wrapped.
Thank you so much Baillie for your 10/ 5-star review! Hahaha! We will share this with the rest of the team to let them know to keep up the amazing work. It was a pleasure.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff43
- fair pricing20
- efficient movers15
- quick moving12
- piano moving10
- careful movers8
- moving heavy items5
- helpful receptionist3
- quote process3
- moving blankets2
What the company says about itself
Taken from Less Stress Moving Solutions’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“An Email info@lessstressmoving.ca Get a Free Quote! We offer FREE onsite estimates! Please”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“NAL MOVERS Z VERY COMPETITIVE PRICING Z FULLY INSURED! Follow Follow Prior to Moving Day Movi”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
Show the text this came from
“– Hiring a fully insured and bonded company will guarantee that the employe”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory
- birdeye.comreviews
- facebook.comsocial