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Let's Get Moving Surrey

Mover in Langley, British Columbia

Its address is in Surrey, British Columbia. It appears here because Google returns it for Langley.

Google rating

4.9

Ratings counted

350

Are 1 or 2 star

3.1%Around typical

The rating breakdown

11 of the 350 ratings in Google’s published star breakdown for Let's Get Moving Surrey are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
33495.4%
4 star
51.4%
3 star
00%
2 star
00%
1 star
113.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Let's Get Moving Surrey at 3.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Let's Get Moving Surrey, counted by matching the words they used.

  • Crew conduct2 · 29%

Counted across the 7 one and two star reviews we have read for Let's Get Moving Surrey. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewLiean F.a year ago
I hired them to move my things but they were extremely unprofessional. They took their sweet time and claimed to pay more for overtime when they themselves chose to do so and did not discuss that with me prior to the moving day. STAY AWAY FROM THIS COMPANY IF YOU ARE POC (specifically if you are a black individual, they accused me of being racist when I brought up the problem with them working overtime)
Reply from the business

Hello Liean, we are truly astounded to find out about your experience. … More

1-star Google reviewJoe K.a year ago
Refused to talk to me and give me any information without me giving my email, full name ect..... I said I'm just looking for a quote and if I like it I'll gladly give you that info. They refused to help or explain why I would need to give this information upfront. The reality is they want that info upfront to spam your email... Sad.
Reply from the business

Hello Joe. We're truly sorry to hear about your experience and appreciate you bringing this to our attention. It’s never our intention to make anyone feel uncomfortable or … More

1-star Google reviewalycia K.2 years ago
I just got off the phone with an ignorant customer service who as soon as she heard my parents were on social services denied helping us! Great work helping your community!
Reply from the business

Hello Alycia. Please note that there is no call centre at this branch location nor did you speak with anyone in Surrey and your review has been posted on the wrong business page. We’re genuinely sorry and deeply concerned to hear about your recent experience.

1-star Google reviewP2 years ago
Please make sure you keep an eye in these guys at all times. If you trust them and leave them alone to do a job, they will take advantage and stretch the time out. …
Reply from the business

Hello Peter. We sincerely apologize for the experience you had—it’s clear we fell short of the professionalism and transparency you rightfully expected, and we take your concerns very seriously.

1-star Google reviewRon R.2 years ago
Asked what price they charge per hour. They refused to answer and hung up on me. I wouldn't trust a company that treats potential clients like that.
Reply from the business

Hello Ron. We’re truly sorry to hear about your experience—it’s completely unacceptable for … More

1-star Google reviewDee D.Edited 2 months ago
Edit: They are lying in their response to me. Do not hire these losers These guys are unprofessional. They are an absolute joke. …
Reply from the business

Hello Dee Dee, we are truly sorry to know of your experience with LGM. We are not able to trace any experience with this business branch to a move you are describing; please provide your first and last name. This is an OFF TOPIC/SPAM review.

1-star Google reviewJessica J.a year ago
The woman who answered the phone clearly didn’t like her job. I asked her to text me the quote, and she just hung up on me.
Reply from the business

Hello A user, we are sorry about the experience you had with the LGM call centre; not located at this business branch in Surrey. Please reach our customer service team at [phone removed] ext 820 and we promise to resolve this matter for you. LGM SURREY

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 47%
  • Worked hard and fast8 · 42%
  • Careful with belongings4 · 21%
  • Turned up when they said1 · 5%
  • Kept in touch1 · 5%

Counted across the 19 four and five star reviews we have read for Let's Get Moving Surrey. A review can mention more than one thing.

In their own words

5-star Google reviewH N.8 months ago
I recently used Let’s Get Moving for my move from Surrey to Langley, and I couldn’t be happier with the service. My sister used this company last summer for her move in Richmond, and I personally witnessed how great of a job they did, which is why I decided to book them myself. The team was excellent, very polite, hardworking, and extremely careful with all of my furniture. This is the second time my family has used Let’s Get Moving, and once again they did not disappoint.
Reply from the business

Hello H. Thank you so much for taking the time to share such a thoughtful and detailed review! We’re absolutely delighted to hear that your move from Surrey to Langley went so smoothly and that your prior experience—seeing your sister’s move in Richmond—gave you the confidence to choose us.

5-star Google reviewMoonlighter2 weeks ago
Sardar's Team provided their service to me on the morning of Aug 8, 2026. I was satisfied with their efficiency and work ethics. They moved my stuff from Langley to Burnaby, on time, and safely.
5-star Google reviewAngelo G.3 weeks ago
⭐⭐⭐⭐⭐ I can't recommend Let's Get Moving - Surrey enough! We recently moved to our new home, and the entire experience exceeded our expectations. A huge thank you to Zebwar and Zahid for their incredible hard work, professionalism, and positive attitude throughout the entire move. This wasn't an easy job—they worked for 8 straight hours, carrying everything from heavy furniture to appliances, boxes, and all of our household belongings up and down two flights of stairs.
5-star Google reviewBruce Y.3 weeks ago
I chose Let’s Get Moving after reading so many positive testimonials online. They sent a two-person team as I only had about 17 small to medium sized boxes. Jack and Rashid were very polite, efficient and professional. I will definitely contact them again in the future when I move out.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff26
  • efficient movers10
  • easy move7
  • quick move6
  • fast movers4
  • furniture moving4
  • house moving3
  • short notice availability2
  • safe moving2
  • office moving2

What the company says about itself

Taken from Let's Get Moving Surrey’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “412-3412 to schedule your move or get a free quote from our trusted moving team in Surrey,”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • showmelocal.comdirectory
  • yellowpages.cadirectory
  • birdeye.comreviews
  • yelp.careviews

Before you hire Let's Get Moving Surrey

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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