Lighthouse Storage

If you have an RV or any other kind of vehicle you are thinking of storing here, please STOP! They only got one star because I had too give something. Our Class C had the catalytic converter stolen as well as a side mirror and some other damage. I took pictures of the fence area where anybody could easily get in and there are no cameras in the parking area. I called twice and still did not get a call from management. I guess even a storage facility has no liability for items stored on their premises.

They make it seem like its $16 a month but then a bunch of fees added on making it $41 to start. Did not say you had to carry insurance. It just says you can pay theirs or get your own. We were not worried about insurance so we declined and it prompts you to pay. We payed then you do all the agreement paperwork that says you have to enter your insurance info before you can move your stuff in. Called customer service and they stated theyd be happy to add insurance to our policy…i bet they would.

Hard to get ahold of staff, rarely in office, hard to reach by phone also, was late one day and I got a rude text; "due to your failure to pay on time you have been assessed a $25 late fee, please pay immediately ". Sounds more hostile than professional. I will make sure they dont get another penny. Mice and roaches

We used Lighthouse to store our camper. The back lot is a literal junkyard! Apparently they don’t care what is stored as long as they get money. When we first arrived, the spot we were assigned had junk on either side that was overflowing into our spot so much you couldn’t even fit a car. The next spot we were assigned we couldn’t maneuver our camper into due to the junk stored opposite not in their spots. Finally got a spot we could use after 3 attempts and being forced to pay more money.

Note: I took a non-climate controlled unit. Memorial Day, 2024: After four months of renting a unit here, #329, I came back today and opened a box of my clothes to find a family of mice (a mom and 4 baby mice) laying ON MY CLOTHES. When I spoke to customer service, I am responsible because I didnt get extra insurance: this place does not properly handle pest control around their outside units. Be advised. The below video is for today.

Back of the buildings are in horrible shape. There are ruts and lots of weeds (looks like a jungle). We couldn’t even see our assigned lot when we were parking our boat. I got poison ivy from the jungle. I can’t believe they feel this is acceptable. I’ve owned my own business before and this would NEVER fly with me. Totally unacceptable for what they are charging. I was told they are doing construction. I guess having pallets of some supplies laying around is “doing construction”.

DO NOT STORE YOUR ITEMS HERE!!!!! My daughter got this unit for me as I was out of town. Mice will eat your things!!!! They charged me for a unit I was out of long before payment was due,also now telling my daughter that unless she takes pictures of the unit to show that it's empty they will continue to charge her card REALLY 😡. I can't get through to them over a phone call yet when she got the unit the spoke with me OVER THE PHONE. THEY WILL RIP YOU OFF!!!!!

Lighthouse Storage is affordable and has plenty of room, but I was bummed to spot mouse droppings in my unit. I've since laid out poison, but it's disappointing to toss stuff. Hopefully they can get pest control services here & that my higher valued furniture won’t be affected by this. Edit: I am Forced to move stuff out of the storage to prevent further damage.