Lightning Moving
Mover in Kamloops, British Columbia
Google rating
4.9
Ratings counted
211
Are 1 or 2 star
1.9%Unusually few
The rating breakdown
4 of the 211 ratings in Google’s published star breakdown for Lightning Moving are one or two star.
Against other listings in Kamloops
4.0 percentage points lower than the middle of the 17 listings in Kamloops we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 205 | 97.2% | |
| 4 star | 2 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 1.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lightning Moving at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lightning Moving, counted by matching the words they used.
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Lightning Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Lightening movers showed up today to move a senior citizen's home belongings from Kamloops to Vernon. They showed up without a dolly, had a sarcastic and nonchalant attitude throughout the day (including the owner John), dropped boxes, didn't follow direction from the client, one employee was seen on his phone multiple times walking slowly down the hall towards more boxes that the client had put out in the hall for him. Overall unprofessional. Would not recommend.
I'm very sad to see you decided to continue your campaign online. I was warned of your behavior towards our staff & the client that hired us. The customer is our main focus , they were very pleased with our service & made … More
In September, I hired Lightning Movers to move four items, including a glass dining table and a brand-new sofa bed. On the schedule move day, they contacted me requesting to begin the move earlier than planned. The sofa was new and difficult to maneuver, which is why I chose to hire professional movers. During the move, the crew appeared rushed and were complaining about being hungry. After the move was completed, I discovered that the fabric on the top of the sofa had been torn on a door strike plate.
Hi Micheal, please call me directly to get this looked after right away. Kind Regsrds - Joseph
Horrible experience. First time hiring a moving company and probably my last. Showed up over an hour late, left several items behind, the one guy was slow as molasses. I helped move items to the truck to try and speed things up and was …
Very sorry we were unable to live up to your expectations
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 50%
- Professional and courteous11 · 50%
- Turned up when they said8 · 36%
- Careful with belongings4 · 18%
- Price matched the quote1 · 5%
Counted across the 22 four and five star reviews we have read for Lightning Moving. A review can mention more than one thing.
In their own words
These three friendly, punctual and professional gentleman were fantastic. Loading: items were well packed and placed in the van. Unloading: quick, efficient and careful with all items. Thanks for a great job!
Thank you Emerald for sharing your great experience. it was a pleasure helping you today
The guys did a great job and at very reasonable price, Adam,verj,John and Chris were so easy to deal with and worked as a team...koodos to the men of light..Ning. .
Thank you Ian for sharing !
Huge huge huge rave to these guys! I had hired other movers who were going to load my Uhaul truck up today but cancelled at 530am. I freaked out and called lightning at 8am and the owner took my info and called me right back and confirmed he could get 3 guys to help at 930am. I went to go pick up my Uhaul truck at 830am which I had reserved and they totally messed up and thought I was supposed to pick up at 930.
Thank you Anna for this huge rave ! I'm so very pleased you're happy with all our hard work & training, hope you enjoy your new home & next adventure
We used Lightning Movers to go to the Fraser Valley. They were professional from day 1 Walk thru to delivery.They were always punctual! I have never seen anyone work as hard as these 4 men did! No phones, no standing around, they were just amazing! I would recommend them to anyone. They wrapped and blanketed all our furniture and everything arrived safe. Not one broken or scratched item. I can't say enough about this crew. Thank you so very much Gurjeet, John ( and son), Ed and Adam. You were an amazing!
This is a great & wonderful share, thank you so much for trusting us with your belongings, it was an absolute pleasure helping you move, I'm very happy you're pleased with all our hard work
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff51
- no damage10
- friendly movers7
- respectful movers7
- funny staff5
- punctual staff5
- quick movers4
- last minute move3
- flawless move2
- house move2
What the company says about itself
Taken from Lightning Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…us Why we’re the best Licensed , Insured & WorkSafeBC Looking for a stress-free”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…us Ready to get moving? Get your free quote Quote Form Name (Required) First Last P”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…graceful customer care Satisfaction guaranteed With a focus on personalized service, c”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…timonials Contact us Why we’re the best Licensed , Insured & WorkSafeBC Looking for a st”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- yellowpages.cadirectory
- facebook.comsocial