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Team Lift Moving & Delivery

Mover in Kamloops, British Columbia

Google rating

4.7

Ratings counted

260

Are 1 or 2 star

7.3%Above typical

The rating breakdown

19 of the 260 ratings in Google’s published star breakdown for Team Lift Moving & Delivery are one or two star.

Against other listings in Kamloops

This company7.3%
Typical listing in Kamloops5.9%

1.4 percentage points higher than the middle of the 17 listings in Kamloops we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
22887.7%
4 star
124.6%
3 star
10.4%
2 star
20.8%
1 star
176.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Team Lift Moving & Delivery at 7.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Team Lift Moving & Delivery, counted by matching the words they used.

  • Damage to belongings2 · 22%
  • Late, delayed or a no-show2 · 22%
  • Items missing or never delivered1 · 11%

Counted across the 9 one and two star reviews we have read for Team Lift Moving & Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewVicki B.a year ago
I will never recommend this Company. They stole from my 72 year old mother that was being wrongfully evicted from her home. When I called them on their theft they of course denied it. I filed a police report and magically the laptop …
Reply from the business

Hi Vicky, I had a chance to speak to your mom for whom we did the move. As you have found the laptop at your residence, it will be great to do the right thing. When we move people, they often take time to locate their belongings because there is so much stuff that needs organizing.

1-star Google reviewSama year ago
I'm disappointed in their service. Not only were they not on-time, they damaged our wall fixture and scratched our new dining table without any sort of acknowledgment, apology, or reimbursement.
Reply from the business

Hi Sam, Can we be of any help fixing the table.Let us know

1-star Google reviewclaire C.4 months ago
Make an appointment with them for moving some things. They showed up over an hour late, no apologies and after the the move, we found dog poop on our mattress. No apologies or a discount offer.
Reply from the business

Regarding the move as you as we were late, we always give a time window for 1 hour at least. And about the your dog poop stain on the mattress Firstly I did apolozied as I have it on messages, plus you were accusing our guys that they did it on purpose even then I offered you that we can come over…

1-star Google reviewBrenda M.Edited 3 months ago
Worst experience ever. Sent 2 movers with 1 hand cart. They were very slow and charged by the hour. We gave them a hand cart to use. When I called office to complain that they were slow, was told they don't rush as they are taking care of …
Reply from the business

Hi Brenda, Thank you for taking the time to share your feedback, even though this occurred some time ago. We’re sorry to hear that your experience was so frustrating and that it left you feeling disappointed with the service provided.

1-star Google reviewBrittany H.Edited a year ago
Worst experience with Teamlift. Will never hire them again and would not recommend to anyone. I did hire them 3 years ago to move my exact same belongings and they were great and even gave them a good review. We hired 2 guys(and we didn’t …
Reply from the business

Hi Brittany, Thank you for taking the time to share this detailed feedback. We’re truly sorry to hear that your experience with Team Lift Moving & Delivery did not meet the standards.

2-star Google reviewRonda M.3 months ago
I asked the team lead to be careful with my things and I would tip well if they took care. I am a careful packer with 30 moves in my rear view. Rarely any breakage because I pad every thing and use heavy banana boxes as well. My friend …
Reply from the business

We are truly sorry to hear that you were disappointed with your moving experience. Our team works hard to provide careful and professional service to every customer, and we never want anyone to feel their belongings were not treated with respect and care.

1-star Google reviewJonathan M.a year ago
For a company that claims to be “Renowned for our unwavering commitment to professionalism, punctuality, and exceptional service”, the driver of this pickup ran a red light in Kamloops. Not very professional in my mind.
Reply from the business

Thank you for bringing this to our attention. We take concerns like this very seriously, as safety and professionalism are extremely important to us. After looking into the situation, we can confirm that this was not a Teamlifts-related incident.

1-star Google reviewAnne H.9 months ago
Booked Team Lift a month ago and got a confirmed delivery date and start time. NO SHOW and NO COMMUNICATION. Horrendous service and would give no stars if it was an option
Reply from the business

Hi Anne, We apologize for the Inconvenience. It was an error made by us while booking your move. We would really like to assist you for any kind of moving and delivery … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous10 · 59%
  • Turned up when they said4 · 24%
  • Worked hard and fast4 · 24%
  • Careful with belongings3 · 18%

Counted across the 17 four and five star reviews we have read for Team Lift Moving & Delivery. A review can mention more than one thing.

In their own words

5-star Google reviewKaramvir S.3 months ago
I recently moved from Calgary to Kamloops with TeamLift and had an amazing experience. Gurman and Kultar were absolutely awesome from start to finish. They were professional, hardworking, careful with all my belongings, and made a stressful move feel easy and smooth. Yes, their pricing was a little on the higher side, but honestly, it was worth every dollar for the quality of service they provided. Everything arrived safely and on time, and their attitude and work ethic were outstanding.
Reply from the business

Thank you again for choosing us for your move. It was truly a pleasure working with you and helping make this important transition a little easier. We appreciate your trust in our team

5-star Google reviewnavreen B.3 months ago
Team Lift Moving exceeded our expectations. Daljeet and his team were reliable, careful, and professional during our move. Nothing was damaged, and they went above and beyond to help us settle in. Great customer service and very reasonable rates. I would definitely recommend them to anyone looking for trustworthy movers.
Reply from the business

Thank you so much for the amazing review and for trusting TEAM LIFT with your move! We truly appreciate your kind words about Daljeet and the crew. Our team works hard to make every move smooth, stress-free, and handled with care, so hearing that we exceeded your expectations means a lot to us.

5-star Google reviewAnkusha month ago
Thank you Team lift for helping me out same day i call them they managed to come to come in evening and movey stuff quicker than i thought, They are nice people and tge price i found is quite pocket friendly for me, no headache of hiring truck then drive and loading unloading, Thank you again
Reply from the business

Thank you so much for your wonderful review! It truly means a lot to all of us at Team Lift Moving. We're so happy we could accommodate your same-day move and make the entire process quick, stress-free, and affordable.

5-star Google reviewNaomi W.2 months ago
This team was wonderful! They offered to move our old furniture to a different room even though it was not in the contract to do so, and they were really quick to complete their work. Would highly suggest. We're also really grateful for their work.
Reply from the business

Appreciate Thank you

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff21
  • furniture moving7
  • team lift6
  • smooth process5
  • moving houses3
  • long distance move3
  • old fridge removal3
  • affordability3
  • fast team2
  • short notice move2

What the company says about itself

Taken from Team Lift Moving & Delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…you covered in a few steps... WE HAVE OVER 10 YEARS OF INDUSTRY EXPERIENCE 1 CALL US OR GET”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…competitive quote. Are my belongings insured during the move with Team Lift? Yes, we”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Trusted Moving and Delivery Company Get Free Estimate Write a Review Our Trusted Partners Hom”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • profilecanada.comdirectory
  • birdeye.comreviews

Before you hire Team Lift Moving & Delivery

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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