Lynchburg Movers
Moving and storage service in Lynchburg, Virginia
Google rating
4.2
Ratings counted
66
Are 1 or 2 star
21.2%Well above typical
The rating breakdown
14 of the 66 ratings in Google’s published star breakdown for Lynchburg Movers are one or two star.
Against other listings in Lynchburg
19.2 percentage points higher than the middle of the 18 listings in Lynchburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 49 | 74.2% | |
| 4 star | 3 | 4.5% | |
| 3 star | 0 | 0% | |
| 2 star | 4 | 6.1% | |
| 1 star | 10 | 15.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lynchburg Movers at 21.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lynchburg Movers, counted by matching the words they used.
- Late, delayed or a no-show4 · 40%
- Damage to belongings1 · 10%
- Crew conduct1 · 10%
- Stopped responding1 · 10%
Counted across the 10 one and two star reviews we have read for Lynchburg Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company assisted with our move from another state. Not a pleasant experience! Not only did they damage a lot of our furniture but they lost many items as well. They delayed our move by almost a week by sending the smallest truck imaginable which is poor planning for such a large move. Then had to return with another truck several days later. They never showed up at the arranged times either & was always late which I thought was disrespectful. Our items were packed carelessly - we had several broken items.
Oh wow I’ve been scammed! I’m usually so good about reading reviews and paying attention but here this guy is 1 1/2 hours late and completely ghosting me. WOW. Called a reputable moving company and I won’t say what they said about him. Be …
I think you have the wrong company. We never moved you.
SAVE YOURSELF THE TIME AND TROUBLE CALL SOMEONE ELSE! Armando provides a trash service and is great at taking advantage of women. He showed up hours late on the first day they moved in my mother in law who is 76 years old. He charged her for four hours of work they never did. How do I know this? I showed up everyday after I got off work. The first day I got to the house at 5:25 and they were gone. The second day he was gone before 6:15. He said they worked until almost 7 both days.
Called to hire movers. Armando answered. Said he was on the road, asked me to text him my address so he could work up quote, and that he would call shortly when he could pull over and talk. I texted him my address; he did not call. I texted him the following afternoon, stated I hadn't heard from him, and that I would like to set this up. He texted back, said he would call in 2 hours, and that they were ready to help whenever I was ready; he did not call. I texted him the next day.
First off they were late. They started off at a decent pace but than they forgot what I had instructed them to load, they did not take furniture from the living room and the one thing from the kitchen, a freezer. It had to take longer because of their forgetfulness, when they had to unload a few things just for the freezer to be loaded.
I hired Lynchburg Movers (Armando) to move a 2BR (1flr apt) apt to Lynchburg Feb 1, 2020. The truck showed up in Danville 2hrs late. (12:00pm) Almost 12 hrs later @11:55pm we finished the move but the move was only scheduled to take 5-6 hrs tops. They Charge by the hour so it ended up being considerably more expensive. Armando I’m still waiting for the $50 refund you owe me! I would NOT recommend using this company.
They were responsive and able to move me on short notice. Showed up on time and the move went smoothly. After the move, I realized I only had 3 legs for my dining room table and they have been very unresponsive. After reaching out multiple …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 50%
- Worked hard and fast5 · 36%
- Careful with belongings2 · 14%
- Kept in touch2 · 14%
- Turned up when they said1 · 7%
Counted across the 14 four and five star reviews we have read for Lynchburg Movers. A review can mention more than one thing.
In their own words
Armando and his guys could not have been better! They just finished helping us move all our belongings into our new home, and the whole process was seamless. Nothing was damaged and they were fast, efficient, and friendly. It took approximately 6 hours to move a 4 bedroom home from place to place. They were able to do everything in one trip despite having to work around a lot of clunky, heavy, awkward woodworking equipment.
Thank you so much for your review Alice. We are happy to have been of service.
Best decision we made was hiring Lynchburg Movers! We moved from Virginia to Pennsylvania. Better price than what we were quoted elsewhere. Friendly and good communication; kept me updated the entire way. Armando, Chris and Mike could not have been better.
Thank you so much De’Shilee. We're glad to have been of service...
The guys showed up on time; they were friendly, courteous and fast. I would definitely recommend them!
Armando and his team came to my family's rescue when the movers we hired didn't show up and we had a full truck with a rapidly approaching due date to return. He was so helpful and fit us in that day. He and his team came through for us. They quickly got all the heavy furniture up a very steep and narrow stairwell without any damage to the home or the furniture. When it comes time to move again, hopefully not for a long while yet, I will be moving with them!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff13
- punctuality5
- careful movers5
- politeness4
- communication4
- short notice3
- polite staff3
- speed2
- responsiveness2
- refund2
What the company says about itself
Taken from Lynchburg Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…packing and we will include it in your free quote. Storage Solutions in Central Virginia”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“We are fully licensed and insured, family-owned and operated, and we treat every move a”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…affordable. We are fully licensed and insured, family-owned and operated, and we trea”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…proudly serving Central Virginia since 2014. Whether you are moving your home, your”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…tress-free and affordable. We are fully licensed and insured, family-owned and operated,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews