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M&M Movers NJ

Mover in Piscataway, New Jersey

Google rating

4.8

Ratings counted

371

Are 1 or 2 star

4.6%Around typical

The rating breakdown

17 of the 371 ratings in Google’s published star breakdown for M&M Movers NJ are one or two star.

Against other listings in Piscataway

This company4.6%
Typical listing in Piscataway6.8%

2.2 percentage points lower than the middle of the 7 listings in Piscataway we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
34593.0%
4 star
71.9%
3 star
20.5%
2 star
20.5%
1 star
154.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is M&M Movers NJ at 4.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for M&M Movers NJ, counted by matching the words they used.

  • Crew conduct5 · 63%
  • Price rose after the quote4 · 50%
  • Damage to belongings4 · 50%
  • Items missing or never delivered3 · 38%
  • Belongings withheld over payment1 · 13%

Counted across the 8 one and two star reviews we have read for M&M Movers NJ. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewEdgardo P.Edited 11 months ago
I had a horrendous experience with M&M Movers that I feel compelled to share. Initially, I was quoted $1,127 for my move, which I accepted. I knew I had a bit more than what was accounted for, but when I showed the person in charge, he simply said “ok” without any hesitation. After loading everything onto the truck, I was blindsided when I was informed that the job would actually cost $2,200—double the original quote!
Reply from the business

We always provide an estimate based on the list of items the customers provide us and your self admitted that you had “ a little bit more” which was to be exact double of what you told us in fact it was a full truck ( 26 footer truck ) … More

1-star Google reviewNicole P.7 months ago
if I could put NEGATIVE STARS I would absolutely do so. I used this company a little over a year ago to not only move but store my things until I could figure out my next move. When I finally went to move my things from their unit to a different one, my boxes were just tossed in what looked like a junk heap with ZERO care and I found out I was being ridiculously overcharged for literally a square spot in a garage.
Reply from the business

Thank you for your review, i just want to make it clear that you packed your own boxes, you and your family moved the stuff out the storage , you put your stuff in another storage then a year later you moved your stuff out of your storage … More

1-star Google reviewJake F.a year ago
I had a disappointing experience with M&M Moving. Initially, I shared a quote from another company (Piece of Cake Moving) with Max at M&M. He undercut their pricing, and I decided to go with him. I did raise concerns multiple times about whether enough time had been allotted for the move. Max reassured me that he had done similar jobs many times and that the time proposed would be sufficient. I sent photos and videos of everything that needed to be moved. Again, I was told everything was within scope.
Reply from the business

Thank you for your feedback Jake and the positive words about my guys who had to do some packing for you that's also why the move took longer. Let me just say that Hoboken is not an easy place to park a 26 footer truck, if we don't find … More

1-star Google reviewAmir B.a year ago
My experience was deeply disappointing due to the mishandling of my property, lack of accountability, and unprofessional conduct by company representatives. I had a scheduled move at 8:30 AM with two movers from your company. Upon arrival, the movers began unloading items, saving my 55" smart TV (valued at $1,703.87) for last.
Reply from the business

We are sorry that you were not satisfied with our services. To every single customer that decides to use our services, we offer several coverage and different insurance options to make sure that in case of negligence or any accidents during … More

1-star Google reviewAshlee R.8 months ago
Beware of M&M Movers !! I strongly advise avoiding this company for multiple reasons. During my move, items were stolen, including a family heirloom ring that belonged to my late grandmother and had been in the family for over 55 years. Instead of taking responsibility, the company told me to file a police report fully aware that nothing would come of it.
Reply from the business

I apologize if you had a bad experience with our service, although we can’t find your name in our system please feel free to call us to solve the issues. For the records we always send our order of service way before move date with all the … More

1-star Google reviewAri K.Edited a year ago
They did a fine job on the move but starting two days after the move two of my credit cards started to be used in Piscataway. Almost 3k in charges between the cards before I noticed. Fortunately I got refunded but if you use them watch your credit more closely than I did To respond to their response: the cards in question were in the house the movers had access to and I never found the physical cards after. The move was in my wife's name.
Reply from the business

We do not have any record of anyone moving to Staten Island in the past 6 months, if you please can call us at [phone removed] or if you have an invoice please send it to [email removed] … More

1-star Google reviewdeepak V.a year ago
I had a very unpleasant experience with the movers. They were extremely rude. I had IKEA furniture, which I had clearly shown while getting the quotation. At that time, I was assured that the furniture would be dismantled and reassembled. However, when the movers arrived, they refused to do it and even threatened to leave the job midway if I insisted. Eventually, they did manage to complete the task, but the entire process was extremely stressful.
Reply from the business

I’m sorry you were not satisfied with our service. I don’t believe we are a 1 star company just because the job took a little longer , Natalie and Max junior were always very responsive and respectful to you. It was not just an ikea piece … More

1-star Google reviewMayukh99a month ago
They lost many of our shelves and the screws or didnt put them in properly in every cabinet and piece of furniture we have. They overcharged us by double the estimate and still asked for extra money even after all the terrible service. The movers are extremely unprofessional and cant follow simple instructions. All muscle, zero brains. We had to move around some furniture by ourselves. Our entire dish cabinet, every shelf screwed in wrong or missing, is ruined due to their awful work.
Reply from the business

Our movers are extremely professional and our reviews speaks for themselves We don’t have your information in our system so maybe you mistaking the company … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 33%
  • Worked hard and fast4 · 22%
  • Turned up when they said2 · 11%
  • Careful with belongings2 · 11%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for M&M Movers NJ. A review can mention more than one thing.

In their own words

5-star Google reviewWina R.3 weeks ago
Movers were on time. They were careful with the items and the walls in difficult corners and going up the stairs. Scheduling was very easy and Natalie was very helpful and answered all my questions. I will call them again whenever I need moving stuff. Thanks M and M team!
Reply from the business

Thank you so much !

5-star Google reviewKristen3 weeks ago
This moving company made the whole process easy. Natalie is very thorough to ensure everything is done correctly and the staff are friendly and efficient. I will be using this company again in the future.
Reply from the business

Thank you !!

5-star Google reviewNidia F.4 days ago
First time I use this company, excellent service, good communication before and after the service. Handle my items with care. Excellent work, excellent crew of professionals.
5-star Google reviewMary O.4 weeks ago
Everything from start to finish with M&M was friendly and professional. My move was particularly challenging because the truck couldn't get very close to my new apartment and there were quite a few stairs. I'm not sure that they were really able to use any wheels when unloading. My team of movers (Jean, Bryant and Fabio) were exceptional. The final cost was very reasonable for the quality and care that was put into my move. This company knows what they're doing.
Reply from the business

Thank you so much

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff49
  • professional movers35
  • fair pricing14
  • smooth move14
  • careful handling of furniture10
  • furniture reassembly6
  • local move5
  • prompt arrival5
  • informative staff4
  • piano moving2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • yelp.comreviews

Before you hire M&M Movers NJ

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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