McGRIFF MOVERS
Mover in Worcester, Massachusetts
Google rating
5.0
Ratings counted
423
Are 1 or 2 star
0.2%Unusually few
The rating breakdown
1 of the 423 ratings in Google’s published star breakdown for McGRIFF MOVERS are one or two star.
Against other listings in Worcester
3.4 percentage points lower than the middle of the 18 listings in Worcester we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 420 | 99.3% | |
| 4 star | 2 | 0.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is McGRIFF MOVERS at 0.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for McGRIFF MOVERS, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for McGRIFF MOVERS. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Despite sending pictures and being reassured they could handle it, they struggled and ultimately couldn’t get the bed upstairs without causing minor damage to the walls.
. We have thoroughly reviewed our customer records and can confirm that you are not listed as a client of our company. We take our reputation seriously and address all concerns with verified customers promptly and professionally.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 64%
- Worked hard and fast12 · 55%
- Turned up when they said9 · 41%
- Kept in touch7 · 32%
- Careful with belongings4 · 18%
- Price matched the quote2 · 9%
Counted across the 22 four and five star reviews we have read for McGRIFF MOVERS. A review can mention more than one thing.
In their own words
Beyond impressed with this company. Extremely reasonable pricing, they showed up early, moved fast, and were very professional and careful with all of our belongings. They disassembled and reassembled everything correctly and made sure we were completely satisfied with how everything looked before they left. If I ever have to move again (which I hope I never have to) I’m 1000% calling McGriff Trucking! Can’t recommend them enough.
Thank you for the awesome review Anthony. It was an absolute pleasure. We wish you the best in your beautiful new home.
Earl and his crew were outstanding. Brendan made the process super easy from the start, and provided a flat fee that was more than fair. All of the communication leading up to the move was clear, kind, and thoughtful, reflecting their genuine desire to be helpful and adaptive to our situation. On moving day, they arrived on time, introduced themselves, and worked efficiently and carefully.
Thank you foe entrusting us with your move Cory. It was an absolute pleasure and we wish you the best.
Brendan and his team at McGRIFF Movers were outstanding from start to finish. They were professional, punctual, hardworking, and handled everything with great care. Moving can be stressful, but Brendan made the entire process smooth and easy with excellent communication and attention to detail. The crew worked efficiently, treated our belongings respectfully, and went above and beyond to make sure everything was placed exactly where we wanted it. Their positive attitude and professionalism really stood out.
Thank you Ashley. It was an absolute pleasure. We wish you the best in your beautiful new home.
Earl, Keenan and Luis went above and beyond to help us with our move. The day of the move was a 100 degrees and they were so efficient, safe with our furniture/belongings, and had positive attitudes despite how uncomfortable the weather was. The owner, Brendan, coordinated the move and gave clear communication on pricing and what to expect. He even followed up after the move to confirm everything went well. We would recommend them to anyone moving!
Thank you so much for the awesome review. It was a pleasure. We wish you tbe best in your new home.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff62
- smooth process25
- piano moving24
- professional movers23
- efficient crew16
- careful with furniture13
- last minute move6
- flat rate quote6
- no hidden charges4
- out of state move2