Mid-Atlantic Moving & Storage

The sales people low ball the price and once you commit, you will never talk to that person again. A couple of these guys were clearly high. 5 hours in to an anticipated 6 hour move, they are still at the house and have not loaded a full truck (of which they brought 2) and are talking about coming back for day 2. Office lady tells us, "you were quoted wrong" same thing in all of the other negative reviews. If we had more stuff than you thought, then why did they only load 1 truck? None of it makes sense.

Showed up late.... ran out of tape while trying to shrink wrap the furniture. Due to this they ended up dropping my table out of the blanket, leaving large-deep scratches and a dent (told me they didn't drop it when I saw them struggling to lift it back up). Layed the top of my china cabinet in the wet driveway..... They don't wear non-slip shoes. An associate slipped down the truck ramp with one of my dining room chairs in hand and cracked the entire back leg off.

CAUTION: This company also goes by Shouthside Moving & Storage Let me say that the MOVERS WERE AMAZING and the initial communication with the company was also phenomenal. This was my first big move and the first time I decided to hire movers. I was given various quotes depending on the final weight, was offered various insurance quotes/options, etc. and the rate I was quoted was by far the lowest I had received - I guess you get what you pay for.

TD;DR version: look at the pictures I've posted Latest findings: Can't find box with glassware. Based on the positive reviews, I've put extremely good faith in this company to execute a simple move for me --- from one apartment unit to another within the same complex --- while I was out of the country. Yes, I trusted them that much even though I was 9000+ miles away. However, they've failed me on too many levels, prompting me to write my first ever Google review.

We used Mid-Atlantic Moving earlier this year for a small business move and it really could not have been a worse experience. In advance of the move, we had discussed everything that we had to move and gotten a quote. They sent out 3 guys (bless them) who were just completely ill-prepared. Almost every piece of furniture we have was scratched and/or gouged, as well as most of the walls and door frames in the new house.

I want to share my experience with Mid-Atlantic Moving & Storage so other customers can make an informed decision. During my move, I noticed some handling practices that concerned me. At times, quilts/blankets were simply thrown over items rather than carefully wrapping and securing them. I expected more careful protection for my furniture and belongings. There were also moments during the move that felt unprofessional.

Please do not use this company to move. My biggest complaint? My midcentury side table completely collapsed as it was placed in our new home. A planter is cracked. I’m grateful that not more of our stuff got broken… but none of it should have broken in the first place. We’re paying you to move our belongings with care. They complained out loud numerous times.

7/16/19 - If I could give zero, I would. Today the delivery supervisor was highly unprofessional and extremely threatening toward my father, a 73-year-old man, during the delivery of our furniture. The three employees showed up an hour late with no paperwork to identify which items were being delivered. They did not identify themselves nor did they have the proper equipment, such as moving straps or safety gear, to move our items.