Rent The Help
Google rating
4.8
Ratings counted
417
Are 1 or 2 star
2.6%Around typical
The rating breakdown
11 of the 417 ratings in Google’s published star breakdown for Rent The Help are one or two star.
Against other movers in Richmond
0.9 percentage points lower than the middle of the 21 movers in Richmond we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 379 | 90.9% | |
| 4 star | 21 | 5.0% | |
| 3 star | 6 | 1.4% | |
| 2 star | 4 | 1.0% | |
| 1 star | 7 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Rent The Help at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous132 · 44%
- Turned up when they said127 · 42%
- Worked hard and fast112 · 37%
- Careful with belongings32 · 11%
- Kept in touch16 · 5%
- Price matched the quote12 · 4%
Counted across the 299 four and five star reviews we have read for Rent The Help. A review can mention more than one thing.
In their own words
I have used Rent the Help for various projects and moves at my house with great satisfaction. We will plan on using them in the future for all our needs. Not only are the helpers professional and careful with our items they are always on time, if not early, and work quickly for everything we've asked them to do. We have recommended this company to others and they are equally as satisfied as we are. The only we would suggest change on is it's very difficult to contact this company initially with a request.
Excellent service. I hired Rent the Help to go in and clean up the chaos left by Bekins movers when they delivered my household furnishings to two adjoining storage units (rooms). I paid Rent the Help by the hour and the workers were very focused on being efficient with their time. They organized the jumbled and hazardous mess of many boxes mixed and balanced with furniture. When Rent the Help was finished, the boxes were organized by rooms as labeled and safely stored.
Rent the Help provided a much-needed service for a reasonable price. Oscar and Ryan were friendly, polite, and respectful, and they did an absolutely outstanding job. They moved some heavy and bulky furniture without damaging the pieces or the house. They then proceeded to move several other pieces and helped free up precious space in the garage. It’s refreshing to pay for a service where the company actually does what it says it will do, and the employees are as professional and efficient as Oscar and Ryan were.
Exceptional Moving Experience with Rent The Help I recently hired Rent The Help for my move, and I couldn’t be more impressed with their service. From start to finish, they were exceptional in every aspect. Timeliness: They arrived right on time, which is always a great start to a moving day. Their punctuality made the process much smoother and stress-free. Professionalism: The team was professional and courteous throughout the entire move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff24
- furniture moving15
- fair pricing7
- friendly movers6
- early arrival5
- quick movers3
- efficient packing3
- junk removal2
- moving boxes2
- early completion2
What the company says about itself
Taken from Rent The Help’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…events, and more Serving Richmond since 2012 Team members hired based on core values”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- linkedin.comsocial
- yelp.comreviews
- thumbtack.comreviews