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Milton's Movers/North American Van Lines Canada

Mover in Kamloops, British Columbia

Google rating

4.0

Ratings counted

27

Are 1 or 2 star

22.2%Well above typical

The rating breakdown

6 of the 27 ratings in Google’s published star breakdown for Milton's Movers/North American Van Lines Canada are one or two star.

Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Kamloops

This company22.2%
Typical listing in Kamloops5.9%

16.3 percentage points higher than the middle of the 17 listings in Kamloops we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1970.4%
4 star
13.7%
3 star
13.7%
2 star
00%
1 star
622.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Milton's Movers/North American Van Lines Canada at 22.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Milton's Movers/North American Van Lines Canada, counted by matching the words they used.

  • Stopped responding1 · 33%

Counted across the 3 one and two star reviews we have read for Milton's Movers/North American Van Lines Canada. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewLinda O.5 years ago
Very disappointed. They never called back nor emailed with info, brochures, estimate. Nothing. Not a great way to conduct business.
1-star Google reviewNicolle K.5 years ago
I called three times over the course of one week to book a time for my upcoming local move, leaving voicemails for Dave each time. I never received a call back, at all. Taking a few minutes to return a phone call from a potential client is a small gesture that speaks volumes to me about customer service and professionalism. I did not use this business, and made a final call to explain to them why. Upside - the lady answered the phone each time I called was very nice and friendly.
1-star Google reviewLynn L.3 years ago
Delivery man wanted to assemble table and chairs in the hall of a seniors residence then talked back to me in a very degrading manner he said no Delivery

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 60%
  • Turned up when they said1 · 10%
  • Price matched the quote1 · 10%
  • Worked hard and fast1 · 10%

Counted across the 10 four and five star reviews we have read for Milton's Movers/North American Van Lines Canada. A review can mention more than one thing.

In their own words

5-star Google reviewWayne H.9 months ago
They were very professional and efficient…arrived on time when they said they would arrive.The crew were hard working and friendly I would highly recommend this firm for your move.
5-star Google reviewE R.3 years ago
Milton Movers were professional, helpful and timely with my move. They helped me with a long distance move (over 1000km) with a truck over load over 9000lb. The pricing was fair and discussed up front with no hidden costs. …
5-star Google reviewIvey G.2 years ago
Super professional great at estimation charges were less than quoted. Pat, Eugene and Brandon the movers were so professional and treat my antique funature as if it was their home. I would not hesitate to recommend this moving company. I'm highly satisfied
5-star Google reviewSamantha A.5 years ago
These guys were awesome!! They really went over and above for me to accommodate my needs when they didn't have to. Best service I've received from a moving company, hands down. I will definitely be contacting them when I move out of my apartment! :)

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • punctuality3
  • accommodating2
  • efficient2
  • polite staff2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.cadirectory
  • profilecanada.comdirectory

Before you hire Milton's Movers/North American Van Lines Canada

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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