Mint Moving and Storage Inc
Mover in Baton Rouge, Louisiana
Google rating
3.7
Ratings counted
12
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 12 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 8 | 66.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 33.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mint Moving and Storage Inc, counted by matching the words they used.
- Items missing or never delivered1 · 25%
- Late, delayed or a no-show1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Mint Moving and Storage Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I moved cross country to Louisiana, and went with Mint Moving And Storage. My main issues are summarized below: 1. Nonresponsive- once they got paid my deposit that's when everything changed for the worst. My contracted pick up was for February 12th or 13th and I was supposed to be called 24 hours ahead which never happened! On the 13th I called numerous times and the company phone would go to a voicemail. Around 9PM I was told they would send a truck the next day February 14th which made my travel plans delayed.
DON'T DO IT!!! If I could give them less than 1 star I would. I reached out several times prior to the move to ensure I was good and, once I got through, was reassured everything was online; until time to execute. Long story short, the day of my move they said their driver couldn't get a semi-truck on my street and couldn't do it. Apparently, U-Haul has special semi-trucks. Then they promised to return my deposit that never came.
This Company is a scam and sounded to good to be true. I paid this company a lot of money over a year ago, and trusted them with my most valuable pocesions that can not be replaced. and they stole them. I had 20 totes. 5 boxes, tv's desk and other furniture, my Children and grand- kids photos and stuff that had sentimental value to me, So don't trust them or believe any good reviews, was my mistake, My consolation is that I was not the only person this scam was done too,
Don't use this company, seriously walk away!!! They bait and switch you. They have horrible communications skills, and struggle to speak English. They won't answer my phone calls messages or email. Walk away, from horrible company.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 25%
- Professional and courteous2 · 25%
- Turned up when they said1 · 13%
- Careful with belongings1 · 13%
- Price matched the quote1 · 13%
Counted across the 8 four and five star reviews we have read for Mint Moving and Storage Inc. A review can mention more than one thing.
In their own words
I recently used Mint Moving and Storage for a last minute move to NY to seize a job opportunity. Thank God for Mint! They relieved so much of my stress by moving all of my things so quickly. I spoke with Pierre who was so understanding, professional, and nice. He was available whenever I needed him. He helped me through the moving process and got all of my belongings to NY in time for my move. Nothing was missing or damaged. I would definitely recommend them to my friends and family and use them in the future
Thank you so much for the amazing words!
Are used this company for my move from Wisconsin to Georgia I was a little worried at first because I did a lot of homework on moving in this company didn’t seem to have much of a track record so they are fairly new I took the chance on it because the company had a good price and everyone that I’ve spoken to quite nice as well glad to say that I wasn’t wrong for choosing this company everything was great from start to finish if I have to move ill use them again
Thanks for the feedback!
My original movers literally bailed on my the day before the planned move. Luckily And Thankfully they were kind enough to fit me so at the very last minute. The three moving guys did an excellent job. They were careful even when exhausted. No minor or major items broke. I would use them again.
Sally we were glad to fill in and get you out of that tight spot!
These guys were great! They were on time, and everything arrived in tact. Highly recommend!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job3
- scam2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- dot.govgovernment
- yellowpages.comdirectory