ModBox Storage - High Point
Self-storage facility in High Point, North Carolina
Google rating
4.8
Ratings counted
355
Are 1 or 2 star
3.4%Around typical
The rating breakdown
12 of the 355 ratings in Google’s published star breakdown for ModBox Storage - High Point are one or two star.
Against other listings in High Point
About the same as the middle of the 5 listings in High Point we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 313 | 88.2% | |
| 4 star | 24 | 6.8% | |
| 3 star | 6 | 1.7% | |
| 2 star | 0 | 0% | |
| 1 star | 12 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is ModBox Storage - High Point at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 20%
- Kept in touch1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for ModBox Storage - High Point. A review can mention more than one thing.
In their own words
This is my second time using ModBox, and once again the whole process was incredibly smooth. Eric helped me this time around, and he made move‑in a breeze — clear communication, quick setup, and genuinely friendly service. I really …
Hi Ingrid, thank you so much for your wonderful review! We're thrilled to hear that you had another smooth experience with ModBox Storage. Eric is indeed an asset to our team, and we're glad he made your move-in process easy and enjoyable.
Eric was extremely nice and helpful with showing my elderly mother and I storage unit. He showed us one that had a pole in it and I expressed my displeasure with the pole but he went back and found another unit that didn’t have a pole in it. He understood and helped us with a smile on his face. I couldn’t ask for better customer service. My wife and I have a unit here and when I suggested it to my mother she was skeptical at first. But with Eric’s help he made her feel at ease and comfortable with the situation.
Thank you so much for your kind words, David! We're thrilled to hear that Eric provided exceptional service and made your mother feel comfortable with her storage choice at ModBox Storage - High Point. We strive to ensure all our customers … More
Cleanest facility I've seen. Loading dock and wide doors for getting to your unit. Climate controlled is also a plus. Eric was extremely helpful and got right to showing me a unit, as well as answering any questions I had, as well as information I didn't even think of. Highly recommend this place. Eric will take care of you.
Thank you, Tyler , for your wonderful review! We're delighted to hear that you found ModBox Storage - High Point to be the cleanest facility and that Eric was able to assist you effectively. Our climate-controlled units and accessible … More
Kids attend HPU - Stephan (remote customer service phone assistant) was absolutely phenomenal. Has the patience of Job. Definitely recommend calling on the weekends and asking for him. Wonderful. Can answer all questions. Sends pictures immediately. Helps you think about the "what ifs" and "unknowns".
Thank you so much for your wonderful feedback, Thera! We’re thrilled to hear about your positive experience with Stephan at ModBox Storage. His dedication and helpfulness truly make a difference, and we appreciate your recommendation.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful management16
- climate controlled storage10
- working elevator8
- loading dock3
- helpful team3
- building access3
- unit access3
- unit rental2
- summer storage2
- honest staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- yelp.comreviews