Save Green Self Storage
Self-storage facility in High Point, North Carolina
Google rating
4.9
Ratings counted
423
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
6 of the 423 ratings in Google’s published star breakdown for Save Green Self Storage are one or two star.
Against other listings in High Point
1.5 percentage points lower than the middle of the 5 listings in High Point we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 404 | 95.5% | |
| 4 star | 10 | 2.4% | |
| 3 star | 3 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Save Green Self Storage at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Save Green Self Storage, counted by matching the words they used.
- Damage to belongings2 · 33%
- Price rose after the quote1 · 17%
- Claim or refund went nowhere1 · 17%
- Crew conduct1 · 17%
- Booked by one company, moved by another1 · 17%
Counted across the 6 one and two star reviews we have read for Save Green Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Poor management that is young and naive. Better hope you don't get a leak in your unit because the manager will lie to the third party insurance company telling them the damage was from standing water …
Thank you for your review, we apologize that you feel your experience with us was less than exemplary. We do apologize that the claim was not processed in your favor, however that is a decision the insurance company makes to which we have no control.
I went in to rent a unit and was informed that power equipment with gas could not be stored. Immediately I informed Haley that I did not need the unit because we had riding mowers and a grill. I was informed the transaction was canceled Immediately but my account 10 days later is still charged. I was also told I would not be refunded for a lock I never used.
Thank you for taking the time to leave a review, we apologize that your experience was less than exemplary. We would love to earn your business again, please contact our office to discuss the matter further.
My experience here has been the worst experience of my life the two girls in at the front desk was extremely rude and disrespectful Ashley and Amanda As long as there there. Would not recommend this place
Timothy, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet the level of service we strive to provide. Please don't hesitate to reach out to us directly so we can discuss your experience and see how we can help. 7/3/2026.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 25%
Counted across the 12 four and five star reviews we have read for Save Green Self Storage. A review can mention more than one thing.
In their own words
Ashley was a true professional,and very helpful.I would recommend if you are needing a storage unit.Thanks for the assistance.
Steven, Thanks so much for your 5-star review. It's good to know our staff is continuing to provide beyond excellent customer service! 10/3/2025.
As a business owner I appreciate efficiency and they nailed it! Needed a uhaul, had no reservation and was in and out (with a uhaul) in less then 10 minutes
Shannon, Thanks so much for your 5 star review, we are so happy to hear that our staff was able to quickly serve your U-Haul needs! 6/2/2026!
Ashley was incredible. Her professionalism and personal attention made the rental process smooth. 5 stars
KJ, Thanks so much for your 5 star reviews, and your compliments about our property manager! 4/30/2026.
Great experience! Got a great deal on my size unit and both the ladies were very respectful. 10 stars.
Daquezz, Thank you for your 5 star review! We appreciate your business and are so glad to hear that our staff made such a good impression on you! 6/6/2026.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- climate control9
- new facility7
- secure facility5
- easy rental process4
- safe storage4
- welcoming atmosphere4
- unit transfer3
- affordability3
- friendly employees3
- move in process2
What the company says about itself
Taken from Save Green Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“M Online Rentals & Access Available 24/7 Access Hours Sunday - Saturday 6:00 AM”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews