Modern Storage® Springdale
Storage facility in Springdale, Arkansas
Google rating
5.0
Ratings counted
1,169
Are 1 or 2 star
0.1%Unusually few
The rating breakdown
1 of the 1,169 ratings in Google’s published star breakdown for Modern Storage® Springdale are one or two star.
Against other listings in Springdale
1.8 percentage points lower than the middle of the 18 listings in Springdale we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,157 | 99.0% | |
| 4 star | 10 | 0.9% | |
| 3 star | 1 | <0.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | <0.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Modern Storage® Springdale at 0.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 17%
- Price matched the quote2 · 9%
- Worked hard and fast1 · 4%
Counted across the 23 four and five star reviews we have read for Modern Storage® Springdale. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ I had an outstanding experience with Modern Storage Springdale! The facility is exceptionally clean, secure, and well-maintained, and the entire rental process was quick and easy. I especially want to recognize James, the facility manager. He provided some of the best customer service I’ve experienced in a long time. He was incredibly welcoming, professional, knowledgeable, and took the time to make sure I found the right unit for my needs.
Thank you, Michael, for this amazing review! We hope you enjoy storing with Modern Storage®!
Great experience, very professional, facilities are very clean & feel safe. Easy to access & the area for loading & unloading is shaded which is a huge plus for hot & inclement weather! Reasonable cost for college storage. Would highly recommend renting here.
Rented multiple units. Always clean facility, they are always aware of what's happening on the premises. Highly recommend doing business with them.
Thank you, Christopher, for this 5-star recommendation!
This place was amazing!! Great price, simple, and cleanest storage unit I've seen! 10/10 would recommend if looking for a place to store your things.
Thank you, Melissa, for this 10/10 review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff539
- cleanliness165
- easy process71
- kind staff50
- clean facility41
- new facility14
- clean storage units12
- phone setup12
- secure facility10
- easy rental process8