Molloy Moving & Storage
Its address is in Farmingdale, New York. It appears here because Google returns it for Islip.
Google rating
4.7
Ratings counted
499
Are 1 or 2 star
5.8%Around typical
The rating breakdown
29 of the 499 ratings in Google’s published star breakdown for Molloy Moving & Storage are one or two star.
Against other movers in Islip
4.1 percentage points higher than the middle of the 15 movers in Islip we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 446 | 89.4% | |
| 4 star | 21 | 4.2% | |
| 3 star | 3 | 0.6% | |
| 2 star | 7 | 1.4% | |
| 1 star | 22 | 4.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Molloy Moving & Storage at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Molloy Moving & Storage, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Molloy Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible experience!! Items stolen, boxes opened and things taken out, no communication about delay, driver and wife threatened me and then called their dispatcher that they did not feel safe when unloading the truck! The packers marked …
We regret to hear about the challenges you faced during your move. Your experience is not reflective of the standards we strive to uphold. Since we did not haul this shipment for you, it is best to reach out to Mayflower Customer Care at [phone removed] and continue to work with them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 75%
- Careful with belongings2 · 50%
- Kept in touch2 · 50%
- Worked hard and fast1 · 25%
Counted across the 4 four and five star reviews we have read for Molloy Moving & Storage. A review can mention more than one thing.
In their own words
Molloy Brothers helped us move out with little pain and stress, and helped us move back home with little pain and stress! Everything was wrapped and protected professionally when it was removed—quickly, I might add! When the guys brought it all back, they placed everything where we asked them to and assembled beds, etc. They were sensational! Our mediator at their office, Hope, kept us updated on costs and timelines and then went above-and-beyond to lend a sympathetic and calming ear when we spoke.
A great interstate moving experience. I was on the receiving side, and all I can say is Dennis and Jose are moving professionals. All items arrived in perfect shape after having been carefully packed and loaded on the truck. Upon arrival at the destination, the items where carefully loaded into a storage facility where they will be kept for the next six months or so until new home move in day. The items are well positioned in the storage unit should we need to locate a particular box or item in the interim.
Bob, thank you for taking the time to write a review of our company. Our goal is to exceed our customers’ expectations on every move, so we are glad to hear you were happy with our services. We appreciate all the kind words and your … More
The guys who came to help us move were super professional and incredibly helpful. They made our last minute move feel easy and totally stress-free. I would highly recommend them!
We're delighted to hear that your move was smooth and stress-free. Our team is committed to providing professional and helpful service, and it's wonderful to know they made a positive impact on your relocation experience. We’ll be sure to share your kind words with the team.
From start to finish-including pre moving, during the move and post moving- everything was handled with professionalism, efficiency, and care. …
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team provided a seamless and efficient relocation experience for you. We'll be sure to share your kind words with the crew, as their professionalism and care are what we strive for.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job by juan and his crew78
- estimate51
- storage facility14
- courteous staff13
- moving crew10
- courteous and polite8
- efficient crew7
- quick move6
- accurate quote3
- punctual movers2
What the company says about itself
Taken from Molloy Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Island, Queens, and New Jersey offer 24/7 security and temperature control. Benef”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and cherished memories. Get Your Free Estimate Please use our contact form for any inq”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…trusted choice with a proud history of more than 70 years in the business. We have successfully r”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“New York, New Jersey, and Connecticut since 1945, Molloy is the reliable choice for all”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial
- facebook.comsocial
- bbb.orgreviews
- yelp.comreviews
- consumeraffairs.comreviews