Morgan Movers
Mover in Battle Creek, Michigan
Google rating
4.6
Ratings counted
65
Are 1 or 2 star
9.2%Above typical
The rating breakdown
6 of the 65 ratings in Google’s published star breakdown for Morgan Movers are one or two star.
Against other listings in Battle Creek
About the same as the middle of the 11 listings in Battle Creek we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 89.2% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.5% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 9.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Morgan Movers at 9.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Morgan Movers, counted by matching the words they used.
- Late, delayed or a no-show2 · 33%
- Crew conduct2 · 33%
- Stopped responding1 · 17%
Counted across the 6 one and two star reviews we have read for Morgan Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They showed up on time. Friendly and easy to have conversations with. I asked them before I finalized anything if they would help me with packing my upper cabinets in my kitchen since I have back and knee problems. They told me they could and was able to give me a comparable rate from another company. However I had to remind them about it with the move and mentioned things they were not loading in the truck from my bedroom like suitcases and my bathroom essentials that were packed in a milk crate.
Movers never showed up and ignored calls. DO NOT even bother with them. They will only show up if they need the money, other than that, they don’t care if they do a no call no show leaving you hanging. Worst company ever.
Drug me on for a week and a half just to tell me they can’t help me move sectional couch. Waste of my time. Communication is poor and they are very unprofessional and do not have the equipment as one of the employees said he will get back …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Worked hard and fast8 · 44%
- Careful with belongings6 · 33%
- Turned up when they said4 · 22%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for Morgan Movers. A review can mention more than one thing.
In their own words
Justin and his crew exceeded expectations. They were prompt, efficient, professional and carefully protected my belongings. Highly recommend!
Awesome dudes. They are very responsive, careful, tentative, responsible and fun! All around good guys who love what they do. They moved my husband and I from a third floor apartment into our first home and I truly don’t know what we would …
Justin and Willy did a fantastic job moving all of our belongings. When I reached out to Justin about the move he assured me that him and his team would treat our property just like it was there own and that’s exactly what they did. From our antique living room set to my vintage racing collection they handled everything with caution. The way they stacked and packed everything in the truck was amazing.
Affordable moving co Kalamazoo is a joke stood us up didn’t show didn’t answer phone for a couple hours when did didn’t apologize BUT awe called these folks at 4 pm had to get moved in we were too old to take up furniture steep flight of outside stairs They said be there one hour quoted price which was very reasonable especially considering such short notice Were there before time stated Did great job! We’re very helpful and courteous in and out 1.5 hours Highly recommend them ! Thank you again Dennis
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff17
- careful handling of belongings9
- promptness9
- polite staff8
- efficiency7
- affordable5
- hard working staff4
- moving old furniture3
- job done quickly2
- dependable2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- bbb.orgreviews