Morris Moving and Storage LLC
Moving and storage service in Houston, Texas
Google rating
4.9
Ratings counted
112
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
2 of the 112 ratings in Google’s published star breakdown for Morris Moving and Storage LLC are one or two star.
Against other movers in Houston
2.2 percentage points lower than the middle of the 22 movers in Houston we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 109 | 97.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.9% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Morris Moving and Storage LLC at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Morris Moving and Storage LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Morris Moving and Storage LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please do not use Morris Moving. We just moved and used them for 7.5 hours to move our home. They dented our walls, removed our front door and put it back on improperly only to claim the door was installed incorrect in the first place. We have a slit in our leather couch. My daughter's bedroom furniture has a quarter size hole and a dent in her desk. The company did nothing to make it right for us.
Hello Stacy. You and your husband are very aware that the screws our crew removed from your door were random screws that someone put in your door brackets. I am shocked that you would post such a review when we made several attempts to get pictures and a list of any damage done to your home or…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous43 · 42%
- Worked hard and fast36 · 35%
- Turned up when they said9 · 9%
- Careful with belongings7 · 7%
- Kept in touch4 · 4%
Counted across the 103 four and five star reviews we have read for Morris Moving and Storage LLC. A review can mention more than one thing.
In their own words
Brandon, Alex, and Moe were awesome. Great attitudes and great help, very fast and punctual. A bit of a miscommunication in the loading location but they made up for it going pretty hard and fast on the loading. Great packing in the truck as well. Very friendly, professional. Would recommend to anyone moving in the Houston area.
Dear Michael, Thank you for your detailed and positive review! We’re thrilled to hear that Brandon, Alex, and Moe were awesome and that their great attitudes, speed, and punctuality made your move a success.
Brandon and Dale a terrific team! They arrived right on time, in fact, a little early. They packed my belongings carefully and fit everything in to my moving container like a perfect game of Tetris. Delightful, cheerful and considerate guys! I’d ask for them again in a heartbeat.
Dear Ellen, Thank you so much for taking the time to share your experience with Morris Moving and Storage! We are beyond thrilled to hear that Brandon and Dale exceeded your expectations.
We had an excellent experience with Jaylan, Mike, and Shawn. They arrived on time, communicated well and were efficient with the move. This was a relief 😮💨 as prior experiences didn't go as smoothly. We are grateful for their humor and personalization 🫶🏾 …
Thank you so much, Nay Nay, for taking the time to share your experience with Morris Moving and Storage LLC! We truly appreciate your kind words and are thrilled to hear that your local moving experience in Midtown Houston, Texas was such a positive one.
James, Varian, Cree did an awesome job. We had an excellent experience with this moving team today! Our furniture was extremely heavy, and we were worried about the move, but the crew handled everything with great care, professionalism, and efficiency. They worked hard from start to finish, were respectful of our belongings, and made sure everything was moved safely without any damage. Their positive attitude and attention to detail made a stressful moving day so much easier.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff11
- careful handling11
- unloading5
- efficient movers5
- efficient packing3
- safe moving3
- easy move2
- easy process2
- quick crew2
- respectful of property2
What the company says about itself
Taken from Morris Moving and Storage LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…and Storage LLC Midtown? We are fully licenced and insured, and our team is comprised”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“LLC Midtown? We are fully licenced and insured, and our team is comprised of trained p”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“C, we have been helping people move for over 10 years. We started as a small family-owned bus”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…or over 10 years. We started as a small family-owned business and have grown to become a lea”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…at make every move a success! Request a Free Quote Full-Service Packing Professional Packi”Raw text captured from the page, including any surrounding navigation.