Movemart Relocation, Inc. - Ft. Smith
Moving and storage service in Fort Smith, Arkansas
Google rating
4.8
Ratings counted
28
Are 1 or 2 star
3.6%Around typical
The rating breakdown
1 of the 28 ratings in Google’s published star breakdown for Movemart Relocation, Inc. - Ft. Smith are one or two star.
Worked out from 28 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Fort Smith
5.0 percentage points lower than the middle of the 12 listings in Fort Smith we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 25 | 89.3% | |
| 4 star | 2 | 7.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Movemart Relocation, Inc. - Ft. Smith at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Movemart Relocation, Inc. - Ft. Smith, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Movemart Relocation, Inc. - Ft. Smith. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Nothing packed to prevent damage, Not a Single piece of packing paper used, broken, scratched, bent, there was room for more, but was told its full. Attenpted to add a Charge for more volume packed, but Box had a Limit. Tried to Charge more than fit in the liftvan. Were supposed to repack presorted items secure for Transport International, even requested measurements to fit items in appropriate boxes, to just jam it in a Box or threw them in a Box. Collectors items broken, books bent , saddles scratched and bent.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 65%
- Worked hard and fast8 · 47%
- Turned up when they said6 · 35%
- Careful with belongings4 · 24%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Movemart Relocation, Inc. - Ft. Smith. A review can mention more than one thing.
In their own words
Chose Movemart Relocation based on the good reviews, and am happy to add another one. They were prompt, extremely professional and courteous, were careful and did not damage anything despite moving some very heavy items including a deep freezer. Would definitely use them again and highly recommend them to anyone!
The movers did an awesome job!! They were very quick and nice too. I met them at the apartment, right on time. Todd is also very responsive, he was able to fit me in the very next day I contacted him, due to availability on my end. I will definitely be using them again!!
Our out of state move with Movemart was effortless. Mr. McCorkle responded promply with a phone call or visit to every question we had. The movers arrived on time. Tim, the driver, managed the actual move from start to finish. He did a great job of keeping us informed.The men who assisted were friendly and respectful of our things. Hopefully, another move is not in our future, but I would definitely chose Movemart again.¹
I hired Move Mart in January 2026. I absolutely cannot say enough good things about the three men who moved us. They were fast, efficient, friendly, and extremely hard working. Wendell headed the crew of three along with Andrew and Tateeyoun. At the age of 70 I was already worn out with packing - and they made moving day so much easier! Five stars to the whole crew. Highest possible recommendations from me!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff10
- no damage3
- punctual3
- amazing job2
- packing2
What the company says about itself
Taken from Movemart Relocation, Inc. - Ft. Smith’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…of customer satisfaction; it’s a guaranteed way to put a smile on your face. We are”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…qualified as a driver for the van line since 2009 and has 14 years of experience as a pro”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…and organized move we have had in over 21 years and 10+ moves. Would highly recommend y”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews