RazorBox Storage
Self-storage facility in Fort Smith, Arkansas
Google rating
4.8
Ratings counted
124
Are 1 or 2 star
3.2%Around typical
The rating breakdown
4 of the 124 ratings in Google’s published star breakdown for RazorBox Storage are one or two star.
Against other listings in Fort Smith
5.3 percentage points lower than the middle of the 12 listings in Fort Smith we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 115 | 92.7% | |
| 4 star | 3 | 2.4% | |
| 3 star | 2 | 1.6% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is RazorBox Storage at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 100%
Counted across the 5 four and five star reviews we have read for RazorBox Storage. A review can mention more than one thing.
In their own words
We have used RazorBox for almost two years. They have been very helpful in getting us the storage space we need at a decent price. Stephanie is the person I usually deal with and she is very courteous and accommodating. The storage unit we rented is climate controlled and the storage room and property is always clean.
Thank you for being a loyal customer for almost two years! We’re glad to hear we’ve been able to provide you with the storage space you need at a fair price, and that you’ve been happy with the cleanliness of the facility and your climate-controlled unit.
Over many years, I rented several trucks, trailers and storage rooms, and I can honestly report my experience at RazorBox was the best I have seen. The front desk with Stephanie was very pleasant and helpful. She was professional, super nice and helped me fine the right truck and storage room. Thank you so much!
Thank you so much for your kind words and for trusting RazorBox over the years for your truck, trailer, and storage needs. … More
Stephanie was great to work with. She was very professional, helpful, and made the whole process smooth and easy. She answered all my questions and had a great attitude the entire time. Definitely appreciate the excellent customer service - highly recommend!
Thank you for the great feedback! We’re glad to hear Stephanie made the process smooth and easy and was able to help with all your questions. We really appreciate your recommendation and kind words about her service!
Stephanie has been great! Professional, compassionate, supportive and goes the extra mile to help the customer understand all the requirements and expectations. Just what one needs during a move, which is always particularly stressful.
Thank you for your thoughtful review! We’re so glad to hear that Stephanie has been so helpful, professional, and supportive throughout your experience. Moving can definitely be stressful, and it’s wonderful to know she was able to make the process clearer and a bit easier for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- renting space13
- kind staff11
- office staff2
- uhaul rental process2
- trailers2
- new facility2
- secure property2
- climate controlled storage2
- smart locks2
- temperature controlled units2
What the company says about itself
Taken from RazorBox Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Support Office Hours Access Hours Rent 24/7 on-line! Customer support available: 8”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- mapquest.comdirectory