MoveMint - Pack & Move
Mover in Jackson, Mississippi
Google rating
5.0
Ratings counted
182
Are 1 or 2 star
0.5%Unusually few
The rating breakdown
1 of the 182 ratings in Google’s published star breakdown for MoveMint - Pack & Move are one or two star.
Against other listings in Jackson
About the same as the middle of the 17 listings in Jackson we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 180 | 98.9% | |
| 4 star | 1 | 0.5% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.5% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MoveMint - Pack & Move at 0.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MoveMint - Pack & Move, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for MoveMint - Pack & Move. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
MoveMint damaged new LazyBoy Recliner and possibly 75 inch tv. The recliner came apart during move and I literally had to beg their repair guy to come appraise and try to repair. It was brand new. Later we found damage to the leather. Our 75 inch tv appeared to be wrapped up well for the move, but when it was removed from box it had cracks and damage to right side of screen and was beyond repair. I liked the owner Trent, but damage to furniture and tv left me with a bad experience with MoveMint.
Hi Keith, I am so sorry you are disappointed. If any claims from your move are still outstanding, please call our office and we will get you taken care of promptly. TV’s are covered if moved in a box. The back of LazyBoy recliners typically must be removed for safe transport.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 50%
- Turned up when they said4 · 20%
- Worked hard and fast3 · 15%
- Careful with belongings2 · 10%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for MoveMint - Pack & Move. A review can mention more than one thing.
In their own words
I had a job moving 2 pinball machines from upstairs to the garage. The guys called before arriving, arrived on time and completed the job in less than 45 minutes. No damage to walls or wooden stairs. I don’t know how they managed it, but they did. Very professional crew. I highly recommend.
Thank you Gerald for trusting us with your valued possessions! We hope to be the one you call on for any moving needs! It is always a pleasure to serve you!
Recently moved into a house about an hour away. Half our stuff went to the new house, the other half to a storage building on site. The two guys helping us move were very efficient with how to load and unload. We got done ahead of schedule …
Thank you so much, Mr. David! We look forward to working with you again! Appreciate you leaving such a thoughtful review! Have a great Sunday!
We were very happy with the whole process, especially the communication and the care they took in moving our things without damaging anything. Thanks, guys!
Thank you so much for supporting local! We look forward to working with you again! We will pass this along to your crew.
We had a great experience with MoveMint Pack & Move! They helped move my son. Unfortunately the job had to be split over 2 days due to logistics which was well explained beforehand. They made the whole move so much easier. The guys showed up on time, were friendly, professional, and worked hard from start to finish. They handled all of his furniture and boxes with care and made sure everything was placed exactly where he wanted it. Moving can be stressful, but they took a lot of that stress off our shoulders.
Thank you so much, Mrs. Hollis for trusting us with your move! So happy to help make it easy for your son! We really appreciate your business and the kind words!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff36
- furniture placement16
- professional movers12
- affordability10
- efficient move5
- careful packing3
- move time2
- storage unit move2
- fast movers2
- heavy item moving2
What the company says about itself
Taken from MoveMint - Pack & Move’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…across the country? MoveMint is fully licensed and insured to take you there. Our prof”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Call now or request a quote! Get a free quote today! Full Name (required) Phone Numbe”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…loading help, MoveMint has you covered. Fully insured, locally owned, and built on referrals.”Raw text captured from the page, including any surrounding navigation.