Prestige Storage - Jackson
Self-storage facility in Jackson, Mississippi
Google rating
4.9
Ratings counted
393
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
4 of the 393 ratings in Google’s published star breakdown for Prestige Storage - Jackson are one or two star.
Against other listings in Jackson
About the same as the middle of the 17 listings in Jackson we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 383 | 97.5% | |
| 4 star | 5 | 1.3% | |
| 3 star | 1 | 0.3% | |
| 2 star | 1 | 0.3% | |
| 1 star | 3 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Prestige Storage - Jackson at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Prestige Storage - Jackson, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Prestige Storage - Jackson. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 14%
- Worked hard and fast1 · 7%
Counted across the 14 four and five star reviews we have read for Prestige Storage - Jackson. A review can mention more than one thing.
In their own words
Ms. Felicia and Ms. Dominique were amazing. They were patient and attentive to everyone that walked in. I would be coming back.
If you have any further questions, please give us a call. We're always happy to help!
Wonderful customer service. Felicia was amazing. I’ll definitely return here for my uhaul rental needs
One of the best places to get a uhaul rental. You’ll get great service and a clean truck.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff20
- helpfulness10
- answering questions9
- sweet staff4
- fast process3
- patient staff3
- rental process2
- customer care2
- easy experience2
- uhaul2
What the company says about itself
Taken from Prestige Storage - Jackson’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Covered by security cameras with 24/7 video recording Excellent customer serv”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory