MoverTron Moving
Moving and storage service in Burnet, Texas
Its address is in Austin, Texas. It appears here because Google returns it for Burnet.
Google rating
5.0
Ratings counted
1,079
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
4 of the 1,079 ratings in Google’s published star breakdown for MoverTron Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,074 | 99.5% | |
| 4 star | 1 | <0.1% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.2% | |
| 1 star | 2 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is MoverTron Moving at 0.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MoverTron Moving, counted by matching the words they used.
- Damage to belongings1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for MoverTron Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
UPDATE: Minus 3 stars I initially left a 5-star review because the move itself seemed to go smoothly, but after unpacking, I need to update my experience. While I stepped out briefly to get cash for payment, the movers placed boxes in random rooms instead of following labels. I’m now unpacking and found a box clearly marked “FRAGILE – KITCHEN” placed in a bedroom, with one of my glasses broken (part of a set I planned to sell).
Thank you so much for the kind review, G. C.! We're thrilled our team could move you quickly and keep everything organized so it all fit in one truck. We appreciate you trusting us with your move and are glad we could be helpful. If you need assistance again, we’re always happy to help.
I have booked movertron to move my 1bhk apartment. They arrived 3.5 hrs late and took 4 hrs to move very little stuff because they were charging me hourly and they have misplaced my stuff and left in the truck only to ask them later and they disagreed and finally agreed to bring the misplaced items a day later
We are very sorry for the unacceptable experience you had with late arrival, slow handling, and misplaced items. This is not the level of service we aim to provide, and we have opened an internal review to address the crew performance and … More
We recently used MoverTron for a move from New Orleans to Austin, and unfortunately, the experience was disappointing overall. While the movers did show up on time and nothing was damaged, several serious issues overshadowed those …
Thank you for sharing your feedback about your recent move. We genuinely apologize for the issues you faced, including the misunderstandings regarding the estimate and the unexpected charges.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 35%
- Professional and courteous4 · 20%
- Careful with belongings3 · 15%
- Price matched the quote2 · 10%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for MoverTron Moving. A review can mention more than one thing.
In their own words
Had an awesome experience with these three movers, especially EZ. They showed up on time, moved everything perfectly, and were super careful with all my expensive items. Nothing was rushed or mishandled. They were also really polite and patient with my two kids being around, which I truly appreciated. Very professional but still easygoing guys. Would definitely recommend them and would use them again without hesitation.
Thank you, Hamad, for the wonderful 5-star review and for highlighting EZ and the crew. We’re so glad they arrived on time, handled your belongings with care, and were polite and patient with your kids.
Great Experience with Movertron Moving I had a great experience with Movertron Moving! Dmitry and his team were extremely helpful, professional, and made the whole moving process much easier. They were responsive, hardworking, and took great care of everything. I really appreciate their help and would definitely recommend Dmitry and his team to anyone looking for a reliable moving company!
Thank you, George, for the wonderful review. We’re delighted Dmitry and the team made your move easier and that you felt well cared for. Your recommendation means a lot to us. We’re here whenever you need moving help in the future.
Great experience! Good price/rate, movers were gentle and helpful, I’m a grad student and with four movers, two loading stops and one unloading stop, it took them less than 3 hours!
Thank you, Amanda — we’re so glad you had a great experience. We appreciate your feedback and look forward to serving you again. If there’s anything we can do for you next time, please let us know.
I am so impressed with thawed guys! They went over and above to get me moved! I highly recommend them for your next move! They wrapped everything and took extra care with my TV’s! Polite, respectful and helpful! Truly amazing job guys!!!
Thank you so much, Kelly — we really appreciate the five-star review and your recommendation. We’re thrilled our team went above and beyond, took extra care wrapping your TVs, and made the move as smooth as possible. I’ll be sure to share your kind words with everyone who helped.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling130
- professional movers19
- fast movers18
- easy move18
- careful packing16
- furniture moving15
- no damages10
- bed frame assembly8
- reliable movers7
- last minute booking5
What the company says about itself
Taken from MoverTron Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Learn More Long-Distance Moving As a fully insured mover, compliant with both state and fe”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…to navigate through the menu items. FREE QUOTE BOOK NOW Call MoverTron Get a Free Quot”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“- Insured - No hidden or extra fees - 24/7 office support Contact TEXAS 512-553-”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…is a partner you can trust: - Fully Licensed - Insured - No hidden or extra fees - 2”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.comreviews
- facebook.comsocial
- instagram.comsocial