Moving & Storage Center of Long Island
Google rating
4.2
Ratings counted
36
Are 1 or 2 star
16.7%Well above typical
The rating breakdown
6 of the 36 ratings in Google’s published star breakdown for Moving & Storage Center of Long Island are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Islip
14.9 percentage points higher than the middle of the 15 movers in Islip we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 25 | 69.4% | |
| 4 star | 4 | 11.1% | |
| 3 star | 1 | 2.8% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving & Storage Center of Long Island at 16.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving & Storage Center of Long Island, counted by matching the words they used.
- Damage to belongings2 · 40%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Moving & Storage Center of Long Island. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE of The Moving & Storage Center of LI. We were initially impressed by the reviews and video (does not reflect the business currently) on their website we had Bob (the owner) came to our home to give us an estimate to pack, store, and then move us to another state. All of which were underestimated! Bob stated that his higher fees compared to other companies were because he’s reputable, in a safe location, and that he would handle our move from end to end.
When I called for a price for a 10 x 20 the guy told me $500 which is like $200 more than anybody else and then he goes why what do you want to pay for it he was very rude and I would never do business with a place like that
I called to get prices on the larger storage units to set up a rental. I need pricing on the 10x10- 10x20 range of units. Bob picked up the phone and I asked how he was and he said hello again. I asked directly for the pricing and he tried …
They broke a number of my furniture and dinner plates and left a number boxes in my apartment. They also pressured my wife and lied to her about me not giving them a tip and called me during my move to pressure me to give them more money
I had posted a bad review two years ago, but it looks like someone deleted it! They didn’t like what I had to say I guess!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 62%
- Worked hard and fast4 · 31%
- Careful with belongings2 · 15%
- Turned up when they said1 · 8%
Counted across the 13 four and five star reviews we have read for Moving & Storage Center of Long Island. A review can mention more than one thing.
In their own words
Rob and his team have been absolutely amazing! They moved me out of my NJ apartment into one of their storage units. When the movers arrived they were on-time, extremely professional, careful with my items, and fast. They truly made my move out a breeze. Every item was carefully wrapped up with blankets and plastic wrap to protect it during the move. They even took an extra box of mine that I was going to move but was too heavy for me. They moved everything directly into the storage unit for me as well.
I used this company for an internal move. The movers showed up on time and got the job done quickly and professionally.
I need to start off by saying Terrance McCray, Miguel, and Chauncey are hands down THE BEST movers I've ever had! These wonderful gentlemen had to move all my personal belongings from my lower basement apartment in Long Island, to my 3rd floor walk up in Manhattan. My couch just barely fit through the door but they were able to get it in without any damage at all. They treated everything as if it was their own belongings. It was a hot summer rainy day but they powered through.
I was very happy with the entire team at the Moving and Storage Center of Long Island from my first phone call with Bob to the unpacking and placement of my furniture by their team of movers. Everyone that I dealt with took the time to make sure I was happy and they truly went above and beyond to make sure the entire move was done right. Their pricing was very fair, their entire staff was extremely professional and they did a great job making sure we were happy with the furniture placement.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- movers12
- local moving8
- fair pricing4
- trustworthy3
- furniture storage2
- careful handling2
- careful with items2
- punctuality2
- kind staff2
- office staff2
What the company says about itself
Taken from Moving & Storage Center of Long Island’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“& Storage Center of Long Island is fully insured and licensed by the New York State Depa”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“State Department of Transportation, license #T38688. We are locally owned and operated. Cal”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…of Long Island is fully insured and licensed by the New York State Department of Tra”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Call us today for a walk thru and a free estimate. Moving? Call Now: 631.581.8000 The Mov”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- birdeye.comreviews
- bizapedia.comdirectory