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Moving Company Guys - Movers Garland Tx

Mover in Garland, Texas

Google rating

4.8

Ratings counted

53

Are 1 or 2 star

3.8%Around typical

The rating breakdown

2 of the 53 ratings in Google’s published star breakdown for Moving Company Guys - Movers Garland Tx are one or two star.

Against other listings in Garland

This company3.8%
Typical listing in Garland2.8%

0.9 percentage points higher than the middle of the 14 listings in Garland we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5196.2%
4 star
00%
3 star
00%
2 star
00%
1 star
23.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Moving Company Guys - Movers Garland Tx at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Company Guys - Movers Garland Tx, counted by matching the words they used.

  • Damage to belongings1 · 50%
  • Items missing or never delivered1 · 50%
  • Crew conduct1 · 50%
  • Stopped responding1 · 50%

Counted across the 2 one and two star reviews we have read for Moving Company Guys - Movers Garland Tx. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewC V.2 months ago
I hired these guys in March 2026. They did fine until we traveled 7 miles between locations. They dragged their feet which added 15 or 20 minutes. Then I discovered missing items but too late to do anything about. I felt like they were overpriced but I chose them because they were local. Bad mistake! I do not recommend these movers. I only gave them one star because I couldn't give zero stars. I sent an email to the company but no response. I explained that I just recently returned from Oklahoma.
Reply from the business

C Valentine, We sincerely apologize for the delays and any missing items reported during the move. This is, however, the first mention of this. The move took place well over 2 months ago. We take these concerns very seriously and are currently reviewing the move you are referring to.

1-star Google reviewHailey H.3 years ago
I used the Moving Company Guys and the full service was not completed. They left a piece of my bed in my old apartment and refused to move pots I told them I had before hand. They tried to take my nook table out the door in one piece and damaged it. I had to disassemble my own table myself. I spent 4 hours moving the rest of my stuff myself. The one guy brought his children with him. It was highly unprofessional and I paid for a service I didn't fully receive.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous15 · 36%
  • Worked hard and fast13 · 31%
  • Careful with belongings12 · 29%
  • Turned up when they said8 · 19%
  • Price matched the quote2 · 5%
  • Kept in touch1 · 2%

Counted across the 42 four and five star reviews we have read for Moving Company Guys - Movers Garland Tx. A review can mention more than one thing.

In their own words

5-star Google reviewSusan T.3 years ago
He was able to get me on the schedule quickly & was on time. Very kind & courteous men got the job done quickly & were very conscientious about not bumping walls, furniture & protected the wood floor. Highly recommend!
Reply from the business

Thank you Susan! You were so prepared and great to work with. It was our pleasure to serve. Please let us know if we can be of assistance with anything else. Thank you again.

5-star Google reviewCharley W.4 years ago
I purchased a 500 pound safe that was dropped off in my garage. I was fortunate to call Mark at Moving Company Guys and have his team set the safe in the house. From the outset Mark was patient and detailed in explaining the process. He quoted a very reasonable price and dealing with him online was flawless. He absolutely has the tools and expertise to get the job done. Mark and his crew were respectful of the house. I would not hesitate to call Moving Company Guys to do heavy lifting in the future.
Reply from the business

Wow I love it! Thank you Charley for your business and very kind words. It was my pleasure to meet and talk with you. Please let me know if we can help with anything in the future. Be blessed sir!

5-star Google reviewMark S.a year ago
These guys were amazing. Great communication, fast, efficient, friendly and no surprises.
Reply from the business

Thank you Mark! We really appreciate the review and your business. Please let us know how we can be of assistance moving forward. Stay Blessed!

5-star Google reviewMark V.a year ago
I moved my wife and I with 3 kids and 2 large dogs. The day I signed the lease was 7 days before we moved. I reached out to several moving companies. Many told me they could not accommodate my time frame. The others told me it would be a fee to move that quickly. I called Mark. He listened to my situation and took my information. He called me back with a quote in 10 minutes. He gave me a great price and could move me in my time frame. On July 1, they showed up on time and ready to work.
Reply from the business

Wow!! What a great review Mr. VAUGHN! It was our pleasure to meet you and earn your business. Let us know if y'all need anything else. Stay Blessed!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficiency11
  • careful handling7
  • efficient crew4
  • polite staff3
  • last minute move2
  • packing2
  • thoroughness2
  • oversized-item moving2
  • property protection2
  • rates2

What the company says about itself

Taken from Moving Company Guys - Movers Garland Tx’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

Operating numbers published on their site

  • USDOT 3918729

Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)

  • Says it is licensedsays on their website
    Show the text this came from

    “…know your total before we start. 🛡️ Licensed, Insured & Professional USDOT #3918”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “First We've been running out of Garland since 2013. The office at 2913 Big Oaks Drive in 7”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…mercial Movers Dallas, Tx Home About Us Family-Owned · Serving DFW Since 2013 About Moving C”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Years Serving Garland TX USDOT #3918729 Fully Insured Same-Day Available No Hidden Fees (972)”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…off-peak. Same-day is possible but not guaranteed. 2 Declutter Before You Pack Every item”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Service Dallas, TX Junk Removal Garland Free Quote Moving Labor Only Apartment Movers &#96”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • yelp.comreviews

Before you hire Moving Company Guys - Movers Garland Tx

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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