Moving Company(Moving Knights)
Google rating
4.9
Ratings counted
192
Are 1 or 2 star
2.6%Around typical
The rating breakdown
5 of the 192 ratings in Google’s published star breakdown for Moving Company(Moving Knights) are one or two star.
Against other listings in Green Bay
1.1 percentage points lower than the middle of the 19 listings in Green Bay we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 184 | 95.8% | |
| 4 star | 3 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 1.0% | |
| 1 star | 3 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Company(Moving Knights) at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Company(Moving Knights), counted by matching the words they used.
- Damage to belongings3 · 60%
- Items missing or never delivered1 · 20%
- Late, delayed or a no-show1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Moving Company(Moving Knights). A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Things were broken and the movers didn’t tell us at the time just covered it up. Yes it took us six months to get all unpacked do to also remodeling first. Things are missing very important items. Not happy with this company. Can not recommend them. Now we’re all unpacked! Please bring back our items your mover stolen from us. Also still waiting on our receipt for our taxes.
Something fishy with this group and Muber Movers. Scam not a real company. DO NOT HIRE. Had them booked for 11/22 no show no answer. Went to location address and they are not there. Had to find someone else? Got ahold of Muber and they came …
Loading was horribly done. They broke a leg off our coffee table, as well as a mirror being improperly loaded on the arm of a couch, leaning on a box. Our headboard was broken and we had what appeared to be oil stains on couch cushions. The moving company that unloaded us was floored by how poorly it was loaded. I wanted to give them the benefit of the doubt and file an insurance claim through them, but after a few back and forth emails, they went radio silent on me to avoid paying anything.
Absolutely the worse service I have ever experienced! I would not recommend this company to anyone! They were to be at the house at 9:00am and didn’t show up until 6:30pm. Sent 2 teenagers and one grown man who didn’t even work for this company. Took 4 1/2 hours to load the truck and by that time it was almost 10:30pm to unload. Unexceptionable!!
After a frustrating two-month ordeal with this moving company, during which communication was minimal, they finally informed me via text that a check would be sent to compensate for the TV they damaged. After another week and a bad review they did replace my TV. However the TV was smaller and they refused to provide a receipt.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 50%
- Professional and courteous6 · 30%
- Careful with belongings5 · 25%
- Turned up when they said4 · 20%
- Kept in touch2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Moving Company(Moving Knights). A review can mention more than one thing.
In their own words
Wonderful experience with this company! The 2 gentlemen that performed the work were courteous, efficient and professional. They took pride in their work and were careful with fragile items. They made sure that everything was completed and that we were happy with everything before they left. It took less time than expected and the price was very reasonable. I would highly recommend this company for your moving needs.
On time and very professional. Great communication throughout the process. Very reasonably priced for the care and quality.
APPLIANCE MOVING Occasionally I purchase new and used appliances to furnish homes I've built or furnished. I usually try to get high-end appliances like: Sub-Zero, Viking, Wolf, Monogram, BlueStar, etc.. Because they are higher-end products they tend to be more expensive, weigh more, and require special handling procedures to move. They often can't be found locally so they need to be purchased out of town or significant distances away.
I highly recommend the Moving Knights!! Eddy and his crew were amazing. They were very professional, personable, and fast! My belongings were carefully packed and the best part was that the moving truck arrived the same day I arrived at my new home thousands of miles away!I would definitely used their services again in the future!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff26
- responsive6
- efficient movers5
- junk removal4
- rates4
- careful with fragile items3
- furniture placement2
- affordability2
- truck packing2
- safe moving2