Moving Forward Moving & Delivery
Google rating
4.4
Ratings counted
28
Are 1 or 2 star
14.3%Above typical
The rating breakdown
4 of the 28 ratings in Google’s published star breakdown for Moving Forward Moving & Delivery are one or two star.
Worked out from 28 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Cumming
11.8 percentage points higher than the middle of the 8 listings in Cumming we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 85.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Forward Moving & Delivery at 14.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Forward Moving & Delivery, counted by matching the words they used.
- Items missing or never delivered1 · 25%
- Late, delayed or a no-show1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Moving Forward Moving & Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Set up appointment at home for 7 PM for a quote. Never showed up or texted back. Very sweet talker. Should have known... Totally unprofessional. Not doing business here.
My experience with Jamie was an absolute nightmare. Run! He spend a great deal trying to charm people when in actuality he’s a thief. He found it easy to take my $500 and asked for another $200 when we both knew the first job was not fully complete. He was fine taking up my time and knowing he’s a past convict, I tried to look past it. But when your stuff goes missing it leaves you questioning the persons character after they claimed they were a changed individual trying to do better.
Jamie is the owner and initially seemed ok. They a day and a half to remove my stuff from the house and went over time by 5 hours. Liuckily the home buyers were ok with us wrapping up after closing. Delivery to new location, Jamie left many items bnehind and made it sound like it was not much. I had to help with unloading because he brought no help with him except his mother and very young nephew who were constantly calling while we unloading.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 41%
- Worked hard and fast6 · 27%
- Turned up when they said5 · 23%
- Price matched the quote4 · 18%
- Kept in touch2 · 9%
Counted across the 22 four and five star reviews we have read for Moving Forward Moving & Delivery. A review can mention more than one thing.
In their own words
I called around to get estimates Jamie responded quickly and price was great for a last minute call. He was able to assist me same day no hassle. He was punctual and professional I highly recommend Moving Forward for your moving and delivery needs.
I needed some furniture to be moved to Goodwill and emailed Moving Forward to see if they had availability. Jamie responded within minutes and was able to schedule me that afternoon for a very reasonable price AND offered to haul anything else that needed to go to the landfill because he was making a trip out there. Great customer service and very professional!
Jamie and his team very helpful and responsive. They understood my local move requirements and took good care of my furniture and packed boxes and other miscellaneous items during the move. I would definitely recommend this company for anyone who is looking to move from one place to another.
I wanted to take a minute out and thank Jamie Gaston for the amazing service he provided for our Alpharetta, GA to Houston, TX move. I found him here on Nextdoor and reached out to him because I was weary of using an online company after the terrible stories I read/heard. This was our first out of state move and Jamie was extremely helpful throughout the entire process! He came 3+ times for walk-through's of the furniture to ensure the day of the move would be smooth!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctual9
- junk removal3
- friendly2
- furniture care2
- reliable2
- furniture moving2
- courteous2
- helpful team2
- quick response2
- communication2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- facebook.comsocial
- nextdoor.comsocial