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Moving Right Along TX

Mover in Del Valle, Texas

Its address is in Austin, Texas. It appears here because Google returns it for Del Valle.

Google rating

4.6

Ratings counted

246

Are 1 or 2 star

8.9%Above typical

The rating breakdown

22 of the 246 ratings in Google’s published star breakdown for Moving Right Along TX are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
21286.2%
4 star
104.1%
3 star
20.8%
2 star
93.7%
1 star
135.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Moving Right Along TX at 8.9%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Right Along TX, counted by matching the words they used.

  • Damage to belongings8 · 38%
  • Late, delayed or a no-show4 · 19%
  • Crew conduct4 · 19%
  • Price rose after the quote1 · 5%
  • Items missing or never delivered1 · 5%

Counted across the 21 one and two star reviews we have read for Moving Right Along TX. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPramod M.8 years ago
Unfortunately, I have to disagree with the other reviews posted here. I have had a very bitter experience with this company. I called the company to help with my move because I found a deal on groupon. However, the team arrived an hour late and they came with a truck that had its top box damaged. The top of the truck looked like a crushed Sardine tin can. This in turn translated to only having half the truck with usable space.
1-star Google reviewTy B.8 years ago
Overall, the movers did a good job moving from point A to point B. Not satisfied because they overcharged. The sales rep give us a quote, the price was good that was why we decided to use their service. After the move, the mover showed us the bill, we did not agree on the price so we told him to have the sales rep give us a call because what was quoted was different from what they are billing us. Instead, they charged to our credit card immediately, no one from their company call us.
1-star Google reviewTalyn S.5 years ago
I honestly wouldn't use this company again at all EVER again. They arrived at the last minute with 3 minutes to spare before the deadline. They arrived in 2 different vehicles... parked in the front, along with truck that they rented from Uhaul. The experience was unprofessional. The main guy kept repeating that he wouldn't charge me for materials or to do this or that. I had all my items packed myself, and took 25 boxes myself the day prior. I only left them with 6 boxes to move. So they had a really light load.
Reply from the business

I want to address your concerns. Please call me at your earliest convenience.

2-star Google reviewJosi F.4 years ago
They need better equipment to move upstairs furniture broken $600 velvet couch, $200 dresser, and tv stand missing bolts. Fair price you get what you pay for and gave good tip. Will not use again
2-star Google reviewJenny L.4 months ago
I had high hopes based on reviews and the initial responsiveness of the owner, but hiring this crew resulted in the worst move experience my family has ever had (we've moved 3 times in 10 years). Super nice crew, but only one of them was competent and experienced. He seemed to be training the other two guys like it was their first day on the job in a new industry. One of the three guys had no idea how to unhook a washer/dryer.
2-star Google reviewMary D.7 years ago
Unfortunately, we can not recommend this moving company. It was unfortunate because we wanted to support a small woman-owned business. Her spill was so believable that even the bad reviews from prior customers were ignored as to give this company a chance. Huge mistake! Moving is such a stressful enough time. Our appointment was for between 8-9 am. But they did not show up until 12:20pm. Didn’t hear from them until after the time frame, and the excuse was they had a move 1st thing that morning.
1-star Google reviewFlorence S.2 years ago
Nightmare Experience with Broken Belongings! If you're looking for a reliable and careful moving company, look elsewhere! I recently used this company and it was an absolute nightmare. Here's what happened: * The movers broke several of my belongings during the move, including a glass item, a lamp, my bed frame, and even a closet door! * They didn't inform me of any damage at the time of delivery. I only discovered the broken items as I unpacked,which was incredibly stressful and upsetting.
2-star Google reviewLexi L.a month ago
I would give ZERO stars but it’s harder to get 2 star reviews removed, given the owner probably does this, and everyone needs to see how this business operates-it gets two. This scam of a business was hired to move TWO houses and garage. We let them know how much stuff is in the houses. They brought ONE truck to move two houses. Only 1 1/2 of the houses were moved even though the contact was for TWO!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast97 · 50%
  • Professional and courteous83 · 43%
  • Turned up when they said29 · 15%
  • Careful with belongings29 · 15%
  • Kept in touch28 · 14%
  • Price matched the quote7 · 4%

Counted across the 194 four and five star reviews we have read for Moving Right Along TX. A review can mention more than one thing.

In their own words

5-star Google reviewjorge G.3 years ago
I have moved many times, and this was one of my best moving experiences. Lori and her team did an amazing job from the first phone call. The communication was excellent, they were on time and very professional. All of my things were wrapped very well and handled with care. My parents are moving in a couple of months and I will definitely use Moving Right Along again. I highly recommend these movers!
Reply from the business

Love this review! Thank you so much!

5-star Google reviewJake S.10 months ago
Highly recommend Move Right Along if you are looking for a really great price with fast and trustworthy service. This was my first time hiring movers and I was so impressed they were able to move my all my stuff from a house to a 2nd floor apartment in less than 5 hours.
Reply from the business

Thank you so much for the kind words! We’re glad we could make your move a positive experience. We truly appreciate your support and hope to help you again in the future! Moving Right Along TX

5-star Google reviewLESLEY J.6 years ago
Moving is always very stressful as we all know! The reason I chose moving right along is because it’s a woman owned business Lori who owns the company was very professional as I had lots of questions she put my mind at ease with constant emails, text messaging she was very on top of her game and would always answer right away! The big day arrived, I received a phone call from “Moving right along Texas” The driver Harvey introduced himself, said they are on their way, they arrived on time.
Reply from the business

Lesley, thank you so much! I hope you are loving your new home!

5-star Google reviewMia W.5 years ago
I wanted to thank Lori for helping me set up my move to another apartment in the same complex. The planning, packing, and executing can be a daunting task and towards my move-in date, things went awry. From my new unit not being completed in time with renovations and bad weather this week, Lori was patient and accommodating with my moving date changes to which I will say that I was shocked because spring is usually the busiest time for anyone to move. I though I was going to have to find another mover last minute.
Reply from the business

Moving is so stressful.. you just have to learn to roll with the punches. I hope you are relaxing now! Thank you!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling23
  • polite staff20
  • quick move12
  • efficient movers7
  • female owned6
  • last minute move6
  • scheduling5
  • affordability5
  • damaged furniture2
  • truck size2

What the company says about itself

Taken from Moving Right Along TX’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…satisfaction is our #1 priority. -24/7 -LATE MOVES -MOVERS NO SHOW -EMERGENCY”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “LOCAL AUSTIN MOVERS Fully licensed and insured, We provide the best prices, experience”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as woman ownedsays on their website
    Show the text this came from

    “…first. Today, we're proud to be a woman-owned, locally operated moving company servin”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Learn More Request a Quote Today! Licensed Movers AFFORDABLE LOCAL AUSTIN MOVERS F”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire Moving Right Along TX

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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